About Keith Thomas – Apple Support Specialist | Established 2010
Why Choose Keith Thomas
• 20 years of experience as a Senior Apple Support Specialist at Apple Computer UK HQ.
• Former Apple Computer UK Mac Support Specialist and Apple Authorised Service Provider background.
• Established and Independent since 2010 for on‑site Apple Support Service – no call centres, no outsourcing, no hardware repairs. Over 25,000+ Apple problems resolved. Unique on-site Apple Support Service. backed up with Independent Apple Telephone Support Assistance.
• Trusted by home users, small businesses, and professionals across London and the South East UK.• Clear, honest, software‑only support. No Hardware Repairs. Expert Apple Consultancy Service.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7
I’m Keith Thomas, an independent Apple Support Specialist and Apple Consultant with over 20 years of hands‑on experience supporting Mac, iPhone and iCloud users across London and the South East. My Apple career began in the early 1990s at Apple Computer UK’s head office in Stockley Park, where I worked as a Senior Apple Mac Engineer and contributed to the Apple Newton Helpline.
Since then, I’ve personally resolved more than 25,000 Apple support cases for home users, seniors, families, professionals and small businesses. I’ve worked for an Apple Authorised Service Provider, supported over 200 Apple Macs at Harrods.com, and provided consultancy for well‑known organisations and private clients who rely on discretion, accuracy and experience.
Trusted by Home Users, Professionals & Organisations
My client work has included Harrods Knightsbridge, Punch Magazine, Fulham Football Club, and confidential support for public figures, institutions and high‑profile clients. I’ve also assisted customers of John Lewis, Apple Stores, Selfridges and Harrods Estate teams with specialist Apple IT support.
Every appointment is delivered by me personally — no outsourcing, no shared data, and no walk‑in location. Privacy, professionalism and clear communication are at the centre of every service I provide.
What I Offer Today
- Apple Mac setup, installation and configuration
- macOS troubleshooting, updates and upgrade support
- Apple Account and iCloud setup, syncing and problem resolution
- Apple Mac Mail and Microsoft Outlook for Mac support
- iPhone setup, iPhone to iPhone transfer and iPhone help
- PC to Mac migration and secure data transfer
- Apple Mac Training — macOS, iPhone, iPad, Mail, Safari, Photos
- Apple Consultancy — personalised guidance for home users and small businesses
- Software‑level macOS data recovery (when possible)
For hardware repairs, I always recommend using Apple’s official service locator at locate.apple.com.
Why Clients Choose My Apple Support Service
- 20+ years of Apple experience — from System 6 to macOS Sonoma
- 25,000+ Apple support cases resolved across Mac, iPhone, iPad and iCloud
- Established in 2010 — trusted across London and the South East
- Apple UK trained — former Senior Apple Mac Engineer at Apple Computer UK
- Personal service only — no outsourcing, no shared data, no walk‑in shop
- Clear, honest advice — including when upgrading is the better option
- Privacy‑first support — trusted by professionals, VIPs and private clients
Who is Keith Thomas Apple Support Specialist?
Keith Thomas is an independent Apple Support Specialist with over 20 years of experience. He provides personal, privacy‑first Apple support across London and the South East, specialising in macOS, iCloud, Apple Account issues, Apple Mail and Microsoft 365.
Does Keith offer Apple hardware repairs?
No — I focus 100% on software support. For hardware issues, I recommend Apple’s official service locator at locate.apple.com.
Why do clients trust Keith Thomas?
I’ve resolved more than 25,000 Apple support cases and previously worked at Apple Computer UK. I personally deliver every appointment, offer clear and honest advice, and provide a privacy‑first service with no outsourcing.
Do you support older Apple devices?
Yes — I’ve worked with every macOS version since System 6. I can assist with legacy Macs and older iPhones, but I will always give honest advice if upgrading is the better long‑term option.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7