About the Independent Apple Mac Software Support Service

Keith Thomas provides independent on‑site Apple Mac computer software support for home users and professionals. Established in 2010, the service focuses on helping people feel confident and comfortable using their Apple Mac computers and everyday Apple software.

The approach is calm, clear and personal, with every appointment carried out directly by Keith.

About Keith Thomas

Keith Thomas has over twenty years of experience working with Apple Mac computers and the wider Apple ecosystem.

His background includes professional roles at Apple Computer UK as a Senior Apple Support Engineer, followed by work with Apple Authorised Service Providers and long‑term support for home users and professionals.

Since establishing his independent on‑site service in 2010, Keith has supported thousands of clients with macOS, Apple Mail, Microsoft Outlook for Mac, iCloud, Apple Account settings and everyday Apple software use. His work is based on clarity, patience and respect for privacy, with every visit carried out in person and without outsourcing.

Keith continues to support clients who value discretion, accuracy and clear communication. His service is designed for people who prefer personal, one‑to‑one guidance from an experienced Apple Mac computer specialist.