Keith Thomas provides On-site Apple Support Services for Home Apple Users, Apple Store and Apple Retail Store customers, and for Businesses right across the South East UK. Telephone: 07800 940756. Open 09:30 am – 20:30 pm, 7 Days a Week. Established 2010.

Keith Thomas provides urgent on-site, remote, and telephone Apple Mac troubleshooting and Apple software help for home users and for small businesses across London, Surrey, Hampshire, Berkshire, Wiltshire, and the South East UK. Call: 07800 940756 for immediate Apple telephone support, or to arrange an on-site visit or a remote Mac support session or Remote iPhone Support Session.

Get Help if Apple Mac Mail Keeps Downloading Messages – Independent Apple Mac Help in London & South East UK

When Mac Mail keeps downloading messages repeatedly, it can feel like your inbox is stuck in a loop. Messages re‑appear as “new”, Mail shows “Downloading Messages…” for long periods, or your Mac becomes slow while Mail tries to re‑sync everything.

This problem is almost always software‑related and does not require Apple hardware service or a Genius Bar appointment. Independent Apple Mac help is often the fastest way to diagnose and fix the issue.

Why does my Apple Mac computer with Apple Mac Mail Keen on Downloading Messages?

If you use Apple Mac Mail, and you have a lot of email messages, more than 2000, 5000, 10,000, 20,000 and you use either a Google Gmail account of a Microsoft Exchange account, or even if you have multiple email accounts, then you will often see the message that Apple Mac Mail will Keep on Downloading Messages. One of the main reasons and the cause of Apple Mac Mail which keeps on Downloading Messages is that Apple Mac Mail was written a long time ago, and modern email system especially with Google Gmail accounts and with Microsoft Exchange accounts use more modern techniques to synchronise email messages.

To help stop Apple Mac Mail with the message that Apple Mac Mail keeps on downloading messages can be as simple as making a few changes to how Google Gmail is setup on your Apple Mac Computer, and how to further optimise Microsoft Exchange for Apple Mac Mail.

Keith Thomas is a Apple Mac Computer Support Specialist and a Apple Mac computer Expert that provides Apple Telephone Support in the UK, and provides Apple Mac Computer Remote IT Support service in the UK, and also on-Site Apple Mac Computer Support service in London and in the South East UK providing an Independent Apple Mac Computer IT Support service.

Contact: Keith Thomas by Telephone: 07800 940756 or by Text Message to: 07800 940756, or simply complete an online website contact form 24/7

If Apple Mac Mail keeps on Downloading Messages, then you can try a few simple tasks to help:-

Click and Hold the Apple Mac Mail Icon, and use the option to Quit Mail, wait until the Black Dot is not Shown
Then Hold down the Shift Key and then Click on the Apple Mac Mail Blue Icon. – This will open Apple Mac Mail in Safe Mode
Apple Mac Mail in Safe Mode often resolves the problem of Apple Mac Mail Keeps on Download Messages
Further Apple Mac computer Maintenance with Apple Mac Mail will be needed if Apple Mac Mail in Safe Mode did not work!
If you have a high number of email messages and you use Google Mail or Microsoft Exchange Mail then Microsoft Outlook for Mac might be the better solution for you to use.

Common Reasons Mac Mail Keeps Downloading Messages

Mailbox corruption inside Apple Mail
IMAP server errors with Gmail, Outlook.com, BT, Yahoo or iCloud
Large mailbox rebuild after a macOS update
Mail stuck indexing or re‑indexing repeatedly
Incorrect Mail account settings after password or server changes
iCloud Mail syncing problems
Microsoft 365 / Outlook IMAP issues on macOS
Damaged Mail preferences or Mail folder structure
Network or Wi‑Fi instability causing repeated re‑sync
Mail rules or filters causing looping behaviour

These issues are software‑only and can be fixed independently without contacting Apple,

Symptoms You May Notice with Apple Mac Mail

Mail shows “Downloading Messages…” for long periods
Messages re‑appear as new even after reading
Mail keeps re‑syncing the same folders
Mail becomes slow or unresponsive
Mail shows “Updating…” or “Syncing…” constantly
Mail downloads thousands of old messages again
Mail repeatedly rebuilds mailboxes
Mail shows incorrect message counts

These symptoms indicate a syncing or mailbox integrity problem – both of which can be repaired.

Get Independent Apple Mac Help With Fixing Apple Mac Mail Syncing Problems

Keith Thomas provides independent Apple Mac help for home users in London and the South East UK. With over 20 years of Apple ecosystem experience — including time at Apple Computer UK as a Senior Support Engineer — Keith offers clear, patient guidance to resolve Apple Mail problems.

Repair mailbox corruption in Apple Mail
Fix IMAP syncing issues with Gmail, Outlook.com, BT, Yahoo and iCloud
Resolve Microsoft 365 / Outlook IMAP faults on macOS
Correct Mail account settings and server configuration
Repair Mail indexing and rebuild mailboxes safely
Fix iCloud Mail syncing across Mac, iPhone and iPad
Resolve repeated downloading loops
Check Wi‑Fi and network stability for Mail syncing
Fix Mail rules and filters causing looping behaviour

Help is available on‑site at your home or by telephone during normal opening hours.

On‑Site Apple Mac Help in London & South East UK

On‑site visits are ideal when you want someone to see your setup in context, check multiple devices or resolve complex Mail syncing issues involving Wi‑Fi, routers, iPhones and Macs together.

One‑to‑one Apple Mac help at your home
Multi‑device Apple ecosystem troubleshooting
Wi‑Fi and home network checks
Mail account configuration and repair
Time Machine and backup checks
Personal tuition and guidance

Independent Telephone Help for Apple Mail Problems

Many Apple Mail issues can be fixed by telephone with clear, step‑by‑step guidance. Keith provides calm, patient explanations in plain English, helping you understand what is happening and how to resolve it.

Quick reassurance and diagnosis
Step‑by‑step troubleshooting
Plain English explanations
Help with IMAP, iCloud and Microsoft 365
Follow‑up on‑site visit if needed

Keith Thomas – Independent Apple Support Specialist with Experience at Apple UK

Apple UK experience at Apple Computer UK HQ Head Office
Over 21 years of Apple knowledge and Apple IT support experience
Established and Independent since 2010 for on‑site Apple help service
Over 30,000+ Apple and Apple Mac computer problems resolved
Apple Mac Computer Expert and Apple IT Support Specialist
Trusted by Apple home users, small businesses, and Apple Retail Store customers
Same‑day and urgent on‑site Apple IT support appointments available
Apple Mac and Apple issues and problems resolved quickly and in person
Independent Apple IT support — no call centres, no outsourcing, software‑only support

Pricing for Independent Apple Help with an Apple Support Specialist

On‑site Apple Help is charged at £135.00 for the first hour and £95.00 for each further additional hour. VAT is not added or charged.
There are No Hardware Repairs and No Call‑out fees.
All on‑site visits are paid on-site by bank transfer or contactless card to cover travel and the first hour of service.
A No Fix, No Charge service is not available.
Pricing for Independent Apple Telephone Help
Apple Telephone Help is charged at £1.35 per minute, with no minimum charge and paid via bank transfer.