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How to Contact Apple Support UK – Independent Apple Mac Help Advice

Call Keith: 07800 940756 | Contact Keith

How to Contact Apple Help UK – And When to Call an Independent Expert

Apple Help UK: Contact Options
For technical support, call 0800 107 6285.
For Apple Store and online orders, call 0800 048 0408.
You can also visit support.apple.com or the Apple Store UK contact page for help.

Important: This website is not affiliated with Apple Inc. I am an independent Apple Mac support specialist based in London. If you’re looking for Apple’s official help, use the numbers or links above.

Official Apple Support UK Contact Details

If you need to contact Apple directly, here are the official options:

  • Technical Support (AppleCare): 0800 107 6285
  • Apple Store & Orders: 0800 048 0408
  • Website: support.apple.com
  • Apple Store Contact: apple.com/uk/contact
  • Live Chat: Available via Apple’s website
  • Support App: Download from the App Store
  • Genius Bar Appointments: Book via the app or website

Does Apple Offer WhatsApp Support?

No — Apple does not provide support via WhatsApp. If you’re searching for a WhatsApp number to contact Apple, you won’t find one. Apple offers support through phone, live chat, and the Support app — but not via WhatsApp or SMS.

Need Personal Help with Your Apple Device?

If you’re struggling with iCloud, Apple ID, or setting up a new iPhone, iPad or Mac — I can help. I’m Keith Thomas, an independent Apple support specialist offering telephone and onsite help across London.

  • One-to-one help for iPhone, iPad, Mac and iCloud
  • Apple ID recovery and iCloud syncing issues
  • Device setup, data transfer and training
  • Support across Chelsea, Camden, Fulham, Notting Hill and nearby areas
  • Support for Apple devices released from 2020 onwards (Apple Silicon and later)
  • No hardware repairs or internal servicing

Call Keith on 07800 940756 or get in touch online.

Apple vs Independent Help – What’s the Difference?

Feature Apple Support Keith Thomas
Phone wait times Often long Direct line
Personalised advice Limited Tailored to you
Onsite visits No Yes – home or office
Training & setup Not included Yes – one-to-one
Support for older devices Limited 2020 or newer only
Hardware repairs Yes No – software & setup only

Frequently Asked Questions

Is this Apple’s official support line?
No — I am not affiliated with Apple Inc. I provide independent support for Apple users in London.
Do you offer Apple telephone support?
Yes — I offer direct, personal telephone help for Apple users in the UK. No call centres, no scripts — just real support when you need it.
Do you offer onsite Apple support?
Yes — I visit homes and offices across London, including Chelsea, Camden, Fulham, Notting Hill and nearby areas.
Can I contact you via WhatsApp?
While Apple doesn’t offer WhatsApp help, I can be reached by phone or through my contact form.
Do you support older Apple devices?
I focus on Apple devices from 2020 onwards, including Apple Silicon Macs, iPhones, iPads and iCloud services. I do not support legacy hardware or software from earlier generations.
Do you offer hardware repairs?
No — I do not provide hardware repairs, screen replacements or internal servicing. For physical repairs, please contact Apple directly or visit an authorised service provider.
Can you help with Apple ID or iCloud problems?
Yes — I regularly assist with Apple ID recovery, iCloud syncing, and storage issues.
What if my device is out of warranty?
I can help with setup, syncing, training and troubleshooting — even if your device is no longer covered by AppleCare, as long as it’s from 2020 or newer.
Can you help me book a Genius Bar appointment?
While I don’t work for Apple, I can guide you through the process or help you decide if a Genius Bar visit is necessary.

Still Need Help?

If you’re unsure whether to contact Apple or speak to someone local, feel free to reach out. I’ll let you know if I can help — and if not, I’ll point you in the right direction.

Call Keith: 07800 940756 | Contact Keith

Need more personal support? I also offer Apple IT Help in Central London for clients who want someone calm, local and in person.