Keith Thomas provides on-site Apple Help for home users and small businesses across London and the South East UK. Telephone: 07800 940756. Open 09:30 am – 20:30 pm, 7 Days a Week. Established 2010.

On‑Site Apple IT Support in Hampshire

Same day and next day on‑site Apple IT Support for home Apple users and small businesses across Hampshire. Software support only. Help is available for Apple Mac computers, iPhones, iPads, Apple iCloud, Apple Accounts and Apple email services at homes and offices throughout Hampshire.

On‑site Apple IT Support is available across Winchester, Southampton, Portsmouth, Eastleigh, Fareham, Basingstoke, Andover, Farnborough, Aldershot and surrounding areas. If you are based in Hampshire and need on‑site Apple IT Support, please contact Keith Thomas to check availability. See also on-site Apple IT Support London page and Apple IT Support Surrey page.

Keith Thomas is an independent Apple IT Support Specialist with over 21 years of experience providing on‑site Apple IT Support for home users, small businesses and Apple Retail customers. All Apple IT Support is carried out in person at your home or office. No hardware repairs.

On‑Site Apple IT Support Services in Hampshire

On‑site Apple IT Support in Hampshire covers everyday Apple problems that stop you getting work done. This includes Apple Mac computers that are slow, freezing, crashing or showing error messages, iPhones and iPads that are not syncing properly, and Apple devices that are not talking to each other in the way they should.

Help is available with software installation, updates and upgrades, checking System Settings, reviewing storage, removing problem software and making sure your Apple devices are set up in a way that is easy to use and maintain. All work is carried out on‑site so you can see exactly what is being done.

Apple iCloud and Apple Account Help in Hampshire

Many home users and small businesses in Hampshire struggle with Apple iCloud and Apple Accounts. Devices show storage full warnings, photos do not sync, documents are missing or accounts are locked or confusing. Keith provides patient, straightforward help to untangle iCloud and Apple Account problems.

Help is available with iCloud setup on Apple Mac, iPhone and iPad, checking which Apple ID is signed in, reviewing iCloud storage, adjusting iCloud settings and making sure the right data is syncing. Assistance is also available with Apple Passkeys, two‑factor authentication and using OneDrive, Dropbox or Google Drive alongside iCloud without causing conflicts.

New Apple Mac Computer Setup in Hampshire

When you buy a new Apple Mac computer, it needs to be set up correctly from the start. Keith provides on‑site help in Hampshire for customers moving from an older Apple Mac or switching from a Windows PC. This includes transferring data, setting up email, configuring iCloud, installing Microsoft 365 and making sure your new Mac is ready for everyday use.

Help is available with checking System Settings, setting up Time Machine backups, installing essential applications and making sure your Apple Mac, iPhone and iPad all work together properly. The aim is to leave you with a stable, easy‑to‑use setup that you understand.

Apple Mac, iMac and MacBook IT Support in Hampshire

Keith provides on‑site IT Support for Apple Mac, iMac and MacBook computers across Hampshire. This includes help with slow performance, spinning beachballs, application crashes, macOS update problems, login issues and general software faults that make your Mac difficult to use.

Help is available with iMac setup and troubleshooting, MacBook cloud setup (iCloud, OneDrive, Dropbox), integration with iPhone and iPad, and checking that macOS is configured correctly for your everyday work. The focus is on practical, real‑world Apple Mac support, not generic IT Support.

Microsoft 365 and Office for Mac Support in Hampshire

Many customers in Hampshire use Microsoft 365 on their Apple Mac computers. Keith provides on‑site help with installing Microsoft 365, signing in with the correct account, using OneDrive alongside iCloud and making sure documents are saved and synced in the right place.

Help is available with Word, Excel, PowerPoint and Outlook for Mac, including update problems, sign‑in issues and storage warnings. The aim is to make Microsoft 365 work smoothly on your Apple Mac without causing confusion or data loss.

Apple Email, Apple Mail and Outlook for Mac Help in Hampshire

Email setup can be complicated when you use Apple Mail on Mac, Outlook for Mac and email on iPhone and iPad. Keith provides on‑site help in Hampshire to make sure email accounts are set up correctly, sending and receiving works reliably and you understand how each email application behaves.

Help is available with IMAP and Exchange accounts, changing passwords, fixing repeated password prompts, dealing with duplicate mailboxes and deciding whether to use Apple Mail or Outlook for Mac. Assistance is also available when moving from older Outlook for Mac versions to the new Outlook for Mac application.

Apple Mac Backup and Time Machine Help in Hampshire

Apple Time Machine is built into macOS but is often not set up or is misconfigured. Keith provides on‑site help in Hampshire to set up Time Machine correctly, choose the right backup drive, check backup status and explain how Time Machine works in plain English.

Help is available with restoring files from Time Machine, checking backup history and making sure your backup drive is being used properly. Physical hardware data recovery is not provided and may require a specialist, but most everyday backup and restore problems can be resolved on‑site.

Apple IT Support for Home Users and Small Businesses in Hampshire

Home users and small businesses in Hampshire often need a reliable, independent Apple IT Support provider who can visit on‑site and deal with Apple problems directly. Keith provides same day and next day Apple IT Support for customers who rely on Apple devices for everyday work and need issues resolved quickly.

Help is available for customers who are moving away from generic IT Support, who need Apple‑only expertise, or who have previously used Apple Retail and now need on‑site Apple IT Support at their home or office. The focus is always on practical problem solving, not selling new equipment.

iPhone and iPad IT Support in Hampshire

Keith provides on‑site support for iPhone and iPad setup, software problems, iCloud configuration and email setup. Many customers in Hampshire need help making sure their iPhone and iPad work properly with their Apple Mac, with photos, contacts, calendars and documents syncing in the way they expect.

Help is available with iOS and iPadOS updates, storage warnings, app problems, iCloud Photos, iCloud Drive and email accounts on mobile devices. The aim is to make your iPhone and iPad feel like part of a joined‑up Apple setup, not separate devices that behave unpredictably.

Urgent Same Day and Next Day Apple IT Troubleshooting in Hampshire

Urgent same day and next day Apple IT Support is available across Hampshire for customers who need rapid help with Apple Mac, iPhone or iPad problems. Keith often helps customers who have a Mac that will not start properly, an email system that has stopped working or an iCloud problem that is blocking everyday work.

Help is available with macOS troubleshooting, software installation, updates and upgrades, app crashes, freezing issues, iCloud problems, printing and scanning issues and PC‑to‑Mac migration. The aim is to restore normal working conditions as quickly as possible.

Keith Thomas – Independent Apple Support Specialist with Experience at Apple UK

Apple UK experience at Apple Computer UK HQ Head Office
Over 21 years of Apple knowledge and Apple IT support experience
Established and Independent since 2010 for on‑site Apple help service
Over 30,000+ Apple and Apple Mac computer problems resolved
Apple Mac Computer Expert and Apple IT Support Specialist
Trusted by Apple home users, small businesses, and Apple Retail Store customers
Same‑day and urgent on‑site Apple IT support appointments available
Apple Mac and Apple issues and problems resolved quickly and in person
Independent Apple IT support — no call centres, no outsourcing, software‑only support

Pricing for On‑Site Apple IT Support in Hampshire

Pricing for On‑Site Apple Help

On‑site Apple Help is charged at £135.00 for the first hour and £95.00 for each further additional hour. VAT is not added or charged.

There are No Hardware Repairs and No Call‑out fees.

All on‑site visits are paid on-site by bank transfer or contactless card to cover travel and the first hour of service.

A No Fix, No Charge service is not available.

Pricing for Independent Apple Telephone Help

Apple Telephone Help is charged at £1.35 per minute, with no minimum charge and paid via bank transfer.

Contact: Keith Thomas by Telephone: 07800 940756 or by Text Message to: 07800 940756, or simply complete an online website contact form 24/7

macOS Golden Gate – Apple Mac Software Support in Hampshire

macOS Golden Gate will be the next major update for Apple Mac computers. Keith provides help preparing your Apple Mac for macOS Golden Gate, including Apple Account checks, iCloud settings, backup checks and macOS setup. macOS Golden Gate will require a newer Apple Mac with Apple Silicon (M‑series or A‑series).

macOS Golden Gate Help

Book an Apple IT Support review of your setup and get ready to use macOS Golden Gate once it becomes available.

Established 2010 — Telephone: 07800 940756 — Open 09:30 am to 20:30 pm, daily.

Open during most bank holiday weekends.