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Keith’s Apple Support Hub – Personal Mac Help for Discerning Clients in London
Welcome — this is your central hub for calm, in-person Apple help across London. I’m Keith Thomas, and I offer one-to-one support, training, troubleshooting and honest advice for Mac users who value time, clarity, and reliability. Whether you’re setting up a new iMac, resolving Apple Mail issues, or need a trusted expert for your iCloud confusion, I help clients across Chelsea, Hampstead, Paddington and beyond — directly in their homes or offices.
New Mac Setup & Migration
- Set up your new iMac, MacBook or Mac mini — fully configured and ready to use
- Transfer files, photos and settings from an older machine or Windows PC
- Set up iCloud, Apple ID, email and calendar syncing the right way, from the start
Apple Mail & Microsoft 365 Support
- Configure Mail, Outlook, or custom email accounts — including BT, Gmail and Yahoo
- Resolve syncing, sending and duplication issues
- Optimise Microsoft 365 on your Mac with smart folder setup and reliable backups
Apple iCloud & Apple ID Support
- Fix iCloud syncing issues with Contacts, Photos, Notes and more
- Sort out Apple ID login problems, two-factor authentication, and password resets
- Simplify your Apple account setup and avoid future headaches
Apple Support for Senior Clients
- One-to-one coaching — clear, calm, and tailored to your pace
- Discreet home visits — no trips to the Genius Bar
- Guidance on whether to repair or invest in a new Apple device
- Trusted by senior clients in Chelsea, Hampstead, Holland Park and beyond
Frequently Asked Questions
- Can someone come to my home and help me with my Mac?
- Yes — I offer in-person support across London, including Chelsea, Hampstead and Paddington.
- How do I transfer everything from my old Mac to a new one?
- I handle full migration — including files, Photos, Mail and settings — so your new Mac feels familiar, only faster.
- Why isn’t my iCloud syncing properly?
- I’ll troubleshoot Photos, Contacts, Notes and iCloud Drive to restore proper syncing — with backups to keep your data safe.
- Can you help me recover my Apple ID or password?
- Yes — I guide clients through Apple’s secure recovery process and help prevent future account access issues.
- Is my Mac too old, or should I upgrade?
- I’ll assess your current machine and give practical advice — no hard sell, just clear guidance on whether an upgrade is worthwhile.
- Do you offer Apple training for older users?
- Absolutely. I specialise in calm, respectful training sessions tailored for older clients — often in their home or over the phone.
Client Feedback
“Keith helped me set up my new Apple Mac to replace my old computer. He made sure everything was transferred and working perfectly before he left. His calm manner made a real difference — I didn’t feel rushed or overwhelmed.”
Some of my London Areas I Cover
Book Trusted Apple Support Today
If you value time-saving, one-to-one support and want clarity with your Apple setup, I’d be delighted to help.
Call Keith on 07800 940756
Or send a message here