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Computer Help London

Computer Help in London — Home Visits by Keith Thomas

Can’t get an Apple Store appointment in London? Keith Thomas offers same‑day and next‑day home visits for Mac, iPhone, iCloud, Outlook & Microsoft 365. Discreet, software‑only support.

Can’t get an Apple Store appointment in London?

Keith Thomas provides discreet, software‑only Apple support at your home or office — often the same day. If your Mac won’t start, your email has stopped working, or your new iPhone 17 isn’t syncing with iCloud, Keith delivers calm, clear help without the queues or travel. As an independent Apple support specialist, he helps you get back to work or life without the stress of waiting days for a Genius Bar slot.

Where to Get Help with Your Computer, Mac or iPhone in London

Keith Thomas offers on‑site support for:

  • iMac performance issues, setup, and migration
  • MacBook / MacBook Air / MacBook Pro email, Wi‑Fi, and software problems
  • iPhone setup, iCloud login, and sync issues — including the latest iPhone 17 and iPhone Air models
  • Microsoft 365 installation, setup, and troubleshooting
  • Outlook crashes, freezes, and sync errors
  • Home network and printer setup

Who can Keith Thomas Help in London for Computer help in London?

  • Home users who want one‑to‑one support without travelling to an Apple Store
  • Professionals who rely on Microsoft 365 and Outlook for work
  • Families who need iCloud and device sync working across Macs and iPhones
  • Anyone who needs patient, jargon‑free help at home

Why Choose Keith Thomas for Home Computer Support Instead of the Apple Store?

No need to travel to Regent Street or Covent Garden — Keith comes to you.

  • No queues, no Genius Bar wait
  • No hardware repairs you don’t need
  • Flexible appointments across London

Common Problems Keith Thomas Fixes

  • Computer running slow or showing the spinning beach ball
  • Apple Mac that will not start up
  • Email not working or not syncing
  • iCloud login or sync problems
  • Outlook crashing or freezing
  • Wi‑Fi dropping out at home
  • Printer won’t connect
  • Help setting up a new Mac, MacBook, or iPhone

Areas Covered in London — and How Keith Thomas Can Help you in London

Covent Garden – If you’ve been to the Apple Store Covent Garden to book a Genius Bar appointment but can’t get a same‑day slot, Keith can provide urgent, at‑home Mac and iPhone help anywhere in central London.

Regent Street – Whether you’ve just purchased a new MacBook from the Apple Store Regent Street or need help setting up Microsoft 365 on your existing Mac, Keith offers home visits so you don’t have to carry your computer back into town.

Knightsbridge – Bought your iPhone 17 or MacBook Air from Harrods’ Apple Store in Knightsbridge? Keith can visit your home or office to set it up, sync iCloud, and get Outlook working without you having to queue again.

Chelsea & Kensington – If you’re in Chelsea or Kensington and need same‑day help with a slow iMac, Wi‑Fi issues, or Microsoft 365 setup, Keith can come to you — no need to travel to an Apple Store.

Oxford Street – Picked up a new iPhone 17 from John Lewis Oxford Street? Keith can help you transfer data, configure iCloud, and get your email working — all from the comfort of your home.

Canary Wharf – Working in Canary Wharf and need urgent Outlook or Microsoft 365 support on your MacBook Pro? Keith can arrange on‑site visits to your office or home.

Notting Hill, Hampstead & Highgate – From iMac performance issues to iPhone setup, Keith provides discreet, in‑person support across these areas, saving you the trip into central London.

Other London Areas Covered by Keith Thomas including: – Westminster, City of London, Southbank, Islington, Camden, Clapham, Wimbledon, Dulwich, Shoreditch, Stratford, Hackney, Dalston, Highbury, Islington and all locations right across London.

Where can you get help from an Apple Mac Computer Specialist in London?

Specialist Apple Mac Software Support
Keith’s service is focused on software‑only Apple Mac repairs and setup, including:

  • macOS operating system issues
  • Mac Mail and Safari troubleshooting
  • Apple Photos library management and repair
  • Independent iCloud support and sync troubleshooting
  • iCloud account security and password help
  • Microsoft 365 and Outlook setup and repair
  • Apple Silicon migration done the right way — without leaving Intel software behind

Computer Help FAQ by Keith Thomas

I can’t get an Apple Store appointment in London — what are my options?

If you can’t get a same‑day or next‑day Genius Bar slot, Keith Thomas can visit your home or office anywhere in London to fix Mac, iPhone, iCloud, Outlook, and Microsoft 365 problems without the wait.

Where can I get iMac Computer help in London?

Keith Thomas offers home visits across London for iMac performance issues, setup, and software troubleshooting.

Where can I get help with my new iPhone 17 or iPhone Air in London?

Keith Thomas provides at‑home setup, iCloud sync, and email configuration for the latest iPhone models, including iPhone 17 and iPhone Air.

Where can I get help with my Apple Mac computer that will not start up near me in London?

Keith Thomas offers urgent, at‑home support to diagnose and fix startup issues on iMacs and MacBooks anywhere in London.

Q: The Apple Store in London is busy — where can I find and get Apple help in London?

Keith Thomas provides discreet, software‑only Apple support at your home or office, so you can avoid queues and travel.

Does Apple have a home visit service in London?

Apple does not offer home visits — but Keith does. He brings expert Mac and iPhone help directly to you.

Where can I find an Apple iCloud expert in London who can help me at my home or office?

Keith Thomas specialises in iCloud login, sync, and backup issues for Macs and iPhones, with in‑person visits across London.


Keith Thomas – Apple Support Specialist with Experience at Apple UK

Keith Thomas is an experienced Apple Support Specialist and Apple Mac Computer Engineer, established since 2010. With support knowledge gained from working at Apple Computer UK and several Apple Authorised Service Providers, Keith offers calm, expert help for Mac, iCloud, email, and Apple ID issues—delivered in person, at your home or office.

He has a wide range of Apple Mac IT support skills and is recognised as a Mac Expert and Apple iCloud Expert. Keith also provides support for iPhone and iOS devices, and has helped over 1,000 clients resolved more than 25,000+ Apple-related problems across London, Surrey, and the South of England.

Every visit is handled personally—no call centres, no remote guesswork, and no outsourced technicians. Keith’s reputation is built on accuracy, discretion, and real-world experience helping clients with setup, migration, upgrade recovery, Apple account issues, and full Apple ecosystem support.


Get Help with a wide range of Computer Help Services with Keith Thomas Right Across London

From speeding up an iMac that’s showing the spinning beach ball, to getting a MacBook Air back online, setting up a new iPhone 17 or iPhone Air, or fixing Outlook and Microsoft 365 sync problems, Keith provides home computer support across London. He also helps with iCloud login issues, Wi‑Fi dropouts, and printer setup — all delivered in person, without the need to visit an Apple Store.


Need Apple Help in London?

Keith Thomas is often based near Regent Street and Covent Garden, and can quickly travel to most parts of London. I offer calm, expert Apple support at your home or office—available for urgent, same-day, next-day, or advance appointments. I cover all areas of London and the City of London, including Chelsea, Knightsbridge, Mayfair, Oxford Street, Canary Wharf, and Islington.

Remote Apple FaceTime Video Consultations may be available when my schedule allows.

How to Contact Keith Thomas

This is a paid service. I do not offer free technical support.

Please complete my website Contact Form — it includes pricing and helps me understand your location and support needs. I always reply by email first.
Contact Keith Thomas Form

For Urgent Apple Support

Telephone: 07800 940 756
SMS Text Message: You can also send a text to 07800 940 756 — please include your postcode or location so I know whether on-site support is possible.
Opening hours: 09:30 am – 20:30 pm, 7 days a week

If I’m busy or with a client, you’ll be asked to complete the Contact Form so I can reply properly by email.

Apple Disclaimer

keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.