On-Site Mac Concierge Support

One hour of calm, expert Apple help—in your home or office across Central London.

Need help setting up a new Mac?

Whether you’re in Mayfair, Chelsea, Knightsbridge, or South Kensington, I bring trusted, one-to-one Mac help straight to your door—ideal for seniors, families, or professionals who just want peace of mind.

Need to set up a new Mac, or recovering from a failed upgrade, or sorting out iCloud and email issues? Keith Thomas provides a personal, non technical Apple support service for clients who want clarity, privacy, and results. And to get help with a new Mac set up, help with iCloud and email setup, or arrange to get help with Mac migration or Apple Mac support from an older machine before buying a new one? Keith Thomas offers and provides a well known and trusted Apple Support Service Established since 2010 and has resolved well over 25,000+ Apple Support issues and problems and expert Apple consultancy service for a wide range of people, with on-site Apple support at home for clients across London, including Mayfair, Chelsea, Knightsbridge, and South Kensington.

This is not a DIY guide or remote troubleshooting. It’s a one-hour or two hours, in-person visit from Keith Thomas who understands Apple technology and delivers calm, Apple Technical help tailored to your needs at your home or at your office.

Get 60 minutes of help from a Apple Mac Expert – What can be included in your 60-minute Mac Concierge Visit

• One full hour or more of on-site support at your home or office
• System health review: performance, storage, backups, and software checks
• Calm guidance with iCloud, passwords, privacy settings, and Apple Account Password and Apple Security help
• Help setting up a new Mac or migrating from an older one
• Personalised training: ask questions, explore features, and gain confidence using your Mac
• Support with upgrade recovery, syncing problems, and email setup

“It’s not just about fixing—it’s about understanding your Mac.”

Set Up a New Mac in London — With Calm, Expert Help  

Buying a new Mac is exciting—but setting it up properly can be overwhelming. I offer paid, in-person support to help you transfer files, photos, and documents, set up iCloud, email, and Apple ID correctly, choose privacy settings that suit your needs, install essential apps and remove clutter, and ensure backups are working from day one.

This service is ideal for professionals, families, and seniors who want their new Mac working smoothly from the start—without confusion or wasted time.

Mac Migration Help — Done Properly, Without Stress  

Moving from an old Mac to a new one? I’ll help you migrate data safely and cleanly, avoid duplicate files and sync errors, reconnect iCloud, email, and passwords, check storage, backups, and performance, and make sure everything works before I leave.

This is paid, in-person support—not remote guesswork or generic advice. I work calmly, on-site, with clients who value privacy and precision.

Help With iCloud and Email Setup — In Your Home or Office  

iCloud and email problems are common—and often confusing. I offer one-to-one help to set up iCloud correctly across devices, fix syncing issues and Apple ID conflicts, configure email accounts and privacy settings, and explain how it all works, in plain English.

This is ideal for anyone who wants their Apple tech working properly—without jargon or stress.

Apple Support at Home — Trusted Help Across Central London  

I offer paid Apple support visits in Mayfair, Chelsea, Knightsbridge, South Kensington, and nearby areas. Whether you need help with setup, migration, upgrades, or privacy settings, I’ll come to you—calmly, professionally, and with no call centres or confusion.

What Apple London Clients Say about Keith Thomas – Apple Mac Specialist.

“Keith was calm, professional, and incredibly patient. He not only fixed my Mac but showed me things I never knew it could do.”
— Margaret T., South Kensington

“I appreciated the personal touch. No jargon, no pressure—just good, honest help in my own home.”
— Simon R., Chelsea

“I felt completely at ease. Keith helped me sort my backups and taught me how to use iCloud properly. Brilliant service.”
— Anne L., Mayfair

“Keith Thomas visited by home in London near to Oxford Street and the paid Apple Mac support service in London as advertised was spot on to my needs”, as the Apple Store down the road from me was busy, noisy, and getting an appointment, was impossible, without the wait, keith Thomas was able to provide me with everting i needed to know, including help to set up a new Mac, migrate from my older one, and fix all of my iCloud and email issues, in one visit, and all delivered calmly, in person.” – John Sanderson, Oxford Street/ Bond Street London.

Frequently Asked Questions by Keith Thomas.

Let’s have a quick chat and find a time that suits you.

Serving clients in Mayfair, Chelsea, Knightsbridge, South Kensington, and surrounding London areas.

Need Apple Help in London?

Keith Thomas is often based near Regent Street and Covent Garden, and can quickly travel to most parts of London. I offer calm, expert Apple support at your home or office—available for urgent, same-day, next-day, or advance appointments. I cover all areas of London and the City of London, including Chelsea, Knightsbridge, Mayfair, Oxford Street, Canary Wharf, and Islington.

Remote Apple FaceTime Video Consultations may be available when my schedule allows.

How to Contact Keith Thomas

This is a paid service. I do not offer free technical support.

Please complete my website Contact Form — it includes pricing and helps me understand your location and support needs. I always reply by email first.
Contact Keith Thomas Form

For Urgent Apple Support

Telephone: 07800 940 756
SMS Text Message: You can also send a text to 07800 940 756 — please include your postcode or location so I know whether on-site support is possible.
Opening hours: 09:30 am – 20:30 pm, 7 days a week

If I’m busy or with a client, you’ll be asked to complete the Contact Form so I can reply properly by email.

Apple Disclaimer

keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.