Call Keith: 07800 940756 | Contact Keith

Apple Telephone Help in London – Speak to a Real Person

Note: I’m not affiliated with Apple Inc. I offer independent Apple help by phone for Mac, iPhone and iPad users across London. For Apple’s official support, visit support.apple.com.

Frustrated with Apple’s call centres or endless online articles? I offer personal, jargon-free Apple help by telephone — no scripts, no waiting, just clear answers from someone who understands how Apple devices work in the real world.

I’m Keith Thomas, an independent Apple specialist based in London. I’ve helped hundreds of clients across Chelsea, Camden, Fulham, Notting Hill and beyond get the help they need — quickly, calmly and without the tech overwhelm.

Call 07800 940756 or get in touch online.

What I Can Help You With by Phone

Understanding how your Apple devices work together
iCloud syncing and setup guidance
Help using the iCloud Passwords app
Apple Mail, Contacts, Calendar and Notes setup
Mac and iPhone settings walkthroughs
Advice on backups, storage and Apple ID basics
Support for Apple devices from 2020 onwards
No hardware repairs or Apple ID recovery

Typical Questions Clients Call About

“Why won’t my iPhone sync with my Mac?”
“How do I check if my iCloud is backing up properly?”
“What does System Data mean on my iPhone storage?”
“Can I share photos or calendars with family devices?”
“Do I really need iCloud Drive or Time Machine?”
“Why are my emails not appearing across devices?”

Who This Is For

This service is ideal for:

Home users who want straight answers, not tech-speak
Small business owners who need fast, reliable help
Mac, iPhone or iPad users who feel stuck or overwhelmed
People switching to Apple for the first time
Anyone tired of call centres and just wants to speak to someone who knows Apple inside out

Why Clients Call Me Instead of Apple

One client in Kensington told me:

“I spent hours on hold with Apple and still didn’t get a straight answer. Keith explained everything in 20 minutes — calmly, clearly, and without making me feel silly. I wish I’d called him first.”

Another client in Richmond said:

“I couldn’t work out why my new Mac wasn’t syncing properly with my iPhone. Keith explained everything in plain English — and fixed the problem over the phone. No stress, just sorted.”

Frequently Asked Questions

Do you work for Apple?: No — I’m an independent Apple specialist. I’m not affiliated with Apple Inc.
Can you recover my Apple ID?: No — Apple ID recovery is handled directly by Apple. I can guide you through the process, but I don’t have access to their internal systems.
What devices do you support?: I focus on Apple devices from 2020 onwards — including Apple Silicon Macs, iPhones and iPads.
Can you help me set up iCloud or troubleshoot syncing?: Yes — I regularly help clients understand and configure iCloud across their devices.
Do you offer onsite visits too?: Yes — I offer in-person Apple support across London. See my Apple Help London page for details.

Need Apple Help by Phone?

If you’re stuck, confused or just want to speak to someone who understands Apple — I’m here to help. One call, and you’ll feel more in control of your tech again.