London Apple Mac Help Testimonials | Keith Thomas
London Apple Mac Help Testimonials
Read what our London clients have to say about the on-site Apple support services provided by Keith Thomas, a premium alternative to the Apple Store Genius Bar.
London Regent Street Genius Bar Alternative
“I had a long wait for my Apple Store Genius Bar Appointment at the Regent Street Genius Bar to help me with my iCloud and iPhone storage issues. My iMac was at home in Hampstead, London, which made the store appointment less helpful. The Genius Bar advised me to seek help from an Apple Authorised service provider mainly for repairs. When I got home, I decided to do a search for ‘Genius Bar Help at Home in London’ and found Keith Thomas. He was able to visit my home in Hampstead, London, and everything was done on-site. He resolved all the issues with my Apple iCloud syncing and the storage on my Apple iMac Computer. Keith also provided valuable iCloud and Mac training. The service was a premium, convenient alternative that far exceeded my expectations.”
— Mr J.Woods, Hampstead, London
London Covent Garden & Regent Street Genius Bar Alternative
“My new Apple iMac computer arrived at my house in Islington, London and I needed to get help with the setup and the installation of the new iMac computer. I wasn’t able to get to the Apple Store in Regent Street or to the Apple Store in Covent Garden, and I tried the Apple Support online. I decided to contact John Lewis in Oxford Street, but again the help was not available or suitable for my needs. I then did a search for Apple Mac Support outside of the Genius Bar Covent Garden and Regent Street, and I found Keith Thomas, who was able to visit my home in Islington the same day and provided a complete setup for my new Apple iMac M4 computer. Keith also said I can call for Apple Telephone support service if I had any further questions to ask. A very helpful and calm service.”
— Mrs Victoria Fields, Islington, London
Brompton Road & Chelsea Genius Bar Alternative
“My iMac computer which was running MacOS Ventura had frozen and I was not able to use the computer. I had used Keith Thomas before in 2019 via Mac Remote Support. This time, Keith was able to visit my home near to the Kings Road, Chelsea, and he was able to fix the problem with my iMac computer. He then advised me on how to use my Gmail and Microsoft Outlook accounts without any issues, as the Gmail account was offline. Based on his recommendation, I ordered a new Apple Mac computer from the Apple Brompton Road store near Harrods Knightsbridge. Keith Thomas performed a complete on-site migration from my old Intel Mac to the new Apple M4 iMac. The speed and performance of the new iMac computer were phenomenal compared to the old one.”
— Amanda Reid, Chelsea, London
John Lewis Oxford Street Alternative
“My MacBook Air laptop computer kept saying that the storage was full. I didn’t have the time or the patience to research the problem and I went to John Lewis in Oxford Street, but they don’t have a Genius Bar at the store or anyone to help with that kind of issue. Luckily, I found Keith Thomas who was able to visit my Harley Street apartment in London. The fix for the storage problem was simple, and he provided me with some MacBook Air maintenance training tips on how to manage storage on my laptop. This saved me from needing to buy a new computer prematurely, and Keith recommended that I consider upgrading in a couple of years. It was a professional and incredibly helpful service.”
— Mrs Richards, Harley Street, London
The Glades Bromley Genius Bar Alternative
“My iMac computer was becoming slow, and I was looking at a new iMac computer from the Glades Apple Store in Bromley. I decided to buy a new iMac M4 computer, and the Genius Bar did a complete migration to the new computer. But when I tried to use Adobe Acrobat, Microsoft Word, and Microsoft Excel, they did not work, and many other applications failed. Of course, I was not happy with the Apple Bromley Genius Bar service. I then did a search for ‘Bromley Genius Bar Alternatives’ and I found Keith Thomas. Keith was able to travel from London to Bromley, Kent, and he was able to fix the problem by doing the Apple migration in a different way to what the Genius Bar Bromley at the Glades did. Keith also provided Apple iMac training and set up my printer and scanner using Apple AirPrint, so the printer was wireless and in a better location.”
— Peter James, Bromley, Kent
John Lewis Canary Wharf Alternative
“After buying a new MacBook laptop computer from John Lewis in Canary Wharf, I needed to get some help with it at my office. I didn’t want to use my company’s internal IT support as the laptop has private and personal information on it. I asked a colleague in Canary Wharf for advice, and they recommended Keith Thomas, explaining that he had provided an excellent and completely confidential service for them. Keith Thomas supports VIPs, senior management, and company directors and does not disclose or discuss the work that was done, which was exactly the level of confidence I required. His personal, discreet service was the perfect alternative to the standard retail support.”
— James, Finance Director, Canary Wharf, London
Genius Bar Near Me Alternative – Oxshott Surrey
“I was searching for the Genius Bar close to me in Oxshott, Surrey, as I wanted to take my iPhone, iPad, and MacBook devices to the nearest Apple Genius Bar. Unfortunately, there is no Genius Bar close to me, even in Surrey, and the Woking store did not have any available appointments. I managed to get in touch with Keith Thomas, who was able to visit my home in Oxshott, Surrey, to help me with my Apple devices. He helped me update the software and also provided advice on buying new devices if needed. Keith was able to update everything, including Microsoft 365 Office for Mac, and helped me with my Gmail email account at the same time.”
— Paul Smith, Oxshott, Surrey
Keith Thomas provides one of the best alternatives to an Apple Store Genius Bar Appointment near to you with a same day and a next day appointment service with an Apple Expert and a Apple Mac Support Specialist.
Keith Thomas is an Apple Support Expert that provides a wide range of on-site Apple IT Support services providing a premium level of Apple expertise knowledge and Apple Professional Support services that you not find even at the Apple Genius Bar Service the knowledge that Keith Thomas has extends to the Apple Computer UK Support as one of the leading Apple Mac Retail Support professionals in the UK.
Keith Thomas is open Mondays to Sundays 7 days a week 09:30 – 20:30 to book appointments for on-site Apple Support Services and to arrange for Apple Telephone Support service.
For expert help with your Mac, from professional training to data transfer and backup, contact me today to arrange an appointment.
Disclaimer: keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.
