iPhone Problems - How to Fix Them 2026 Guide

Common iPhone Problems Explained

Why Choose Keith Thomas

• 20 years of experience as a Senior Apple Support Specialist at Apple Computer UK HQ.

• Former Apple Computer UK Mac Support Specialist and Apple Authorised Service Provider background.

• Established and Independent since 2010 for on‑site Apple Support Service – no call centres, no outsourcing, no hardware repairs. Over 25,000+ Apple problems resolved. Unique on-site Apple Support Service. backed up with Independent Apple Telephone Support Assistance.

• Trusted by home users, small businesses, and professionals across London and the South East UK.• Clear, honest, software‑only support. No Hardware Repairs. Expert Apple Consultancy Service.

Most iPhone software issues fall into a few categories. Understanding the symptoms helps identify the right fix and whether the problem can be resolved with simple steps or requires on‑site support.

Wi‑Fi and network issues – problems joining Wi‑Fi networks, dropped connections, or mobile data not working due to incorrect settings, router conflicts or iOS bugs.
Performance and power problems – slow performance, overheating, rapid battery drain or an iPhone that will not turn on, often caused by background processes, corrupted apps or failed updates.
Update, restore and activation failures – iPhones may refuse to update, restore from iCloud, restore from a Mac or activate after a reset.
App Store and app issues – apps crashing, freezing, refusing to download or failing to update.
Photos, messages and media problems – issues sending or receiving photos, videos, messages or verification codes due to iCloud, network or Apple ID conflicts.
iCloud and syncing issues – problems signing in to iCloud, syncing with a Mac or backing up to iCloud.
Mail and communication problems – email accounts not sending or receiving messages, especially after iOS updates.

Below are detailed troubleshooting guides for each specific iPhone problem.

iPhone Problems – Troubleshooting Guides

Frequently Asked Questions

Do you repair iPhone hardware?
No. All support is software‑only. Hardware repairs should be handled by Apple or an Apple Authorised Service Provider.
Can you fix iPhone problems on‑site?
Yes. Keith can visit your home or office across London and the South East UK.
Can you help with Apple ID or iCloud issues?
Yes. Many iPhone problems are caused by Apple ID conflicts, iCloud syncing errors or incorrect account settings.
Do you support older iPhones?
Yes. All models running iOS 12 or later are supported.
Can you help if my iPhone won’t turn on?
Yes — as long as the issue is software‑related. Hardware faults require Apple repair.

On‑Site iPhone Support – London & South East UK

Keith Thomas provides on‑site iPhone software support across:

• Central London
• West, North, South and East London
• Surrey
• Berkshire
• Hampshire
• Wiltshire

Keith Thomas is an Apple Support Specialist in:

• iPhone software troubleshooting
• Apple Account and iCloud configuration
• iOS update, restore and activation support
• iPhone Mail, Photos and App support
• iPhone Wi‑Fi, network and sync diagnostics

Book On‑Site iPhone Support

If your iPhone has software problems, Keith Thomas can visit your home or office and get everything working again.

Keith Thomas – Apple Support Specialist
Established 2010 – Open 09:30–20:30, 7 Days

If you also use a Mac computer, you can view the full Mac Problems – How to Fix Them 2026 Guide: Mac Problems.

iPhone Problems – How to Fix Them 2026 Guide

Common iPhone Problems Explained

Why Choose Keith Thomas

iPhone Problems – Troubleshooting Guides

Wi‑Fi and Network

Performance and Power

Update, Restore and Activation

App and Store Issues

Photos and Media

Calls, Messages and Activation

iCloud and Sync

Mail and Communication

Frequently Asked Questions

On‑Site iPhone Support – London & South East UK

Book On‑Site iPhone Support