Keith Thomas – Independent Apple Support Specialist with Experience at Apple UK
Keith Thomas is an experienced Apple Support Specialist and Apple Mac Computer Engineer, established since 2010. With support knowledge gained from working at Apple Computer UK and several Apple Authorised Service Providers, Keith offers calm, expert help for Mac, iCloud, email, and Apple Account issues delivered on-site in person, at your home or office.
Keith Thomas has a wide range of Apple Mac IT support skills and is recognised as a Mac Expert and Apple iCloud Expert, and has helped over 4,000 clients resolve more than 25,000 Apple‑related problems across London, Surrey, and the South East of the UK.
Every visit is handled personally -no call centre, no remote guesswork, and no outsourced technicians. Keith’s reputation is built on accuracy, discretion, trust, and real-world experience helping clients with setup, migration, upgrade recovery, Apple account issues, and full Apple ecosystem support. Apple Support by Keith Thomas is a Software Support service. No Hardware Repairs.
The MacBook NEO is the new entry level MacBook Laptop computer that uses the Apple A18 Technology processor that has been powering the Apple iPhone and Apple iPads and the A18 Apple Technology processor has now been optimised for use on the new MacBook NEO laptop.
MacBook NEO Setup and Support Service in London and the South East UK
Keith Thomas provides onsite MacBook NEO Setup and Support services right across London and the South East UK and you can arrange to have an Apple at Home Setup and Support experience with Keith Thomas.
As Apple has entered the entry price level for laptops the MacBook NEO which is available in many colours especially Blush, Indigo, New Citrus, Silver , but light pink, light blue, orange, the colours represent the Apple logo and the colour history of Apple are still around.
MacBook NEO vs MacBook Pro M5 Pro and Max
For a consumer that needs a new laptop computer then for home use or even for office use then it makes no sense in considering anything else apart from the MacBook NEO, as how fast do you need Apple Mac Safari to open and show a website page, or how quickly you need to open Apple Mac Mail.
Recent tests by Keith Thomas using Apple Mac Mail on a £599 new Mac mini vs a Mac Pro £7000 desktop Apple Mac computer revels no difference in the outcome or performance when it comes to using for example a Google GMail email address to check for and to send and receive email messages, and the same logic will apply for the new Apple MacBook NEO laptop computer.
The MacBook NEO £599 UK Price Laptop Powered by Apple A18 Pro Silicon Technology
The MacBook NEO Technical Specifications, starts with the MacBook NEO A18 Pro Technology Processor.
13 inch display
Apple A18 Pro 6 Core CPU, 5 Core GPU, 16 core Neural Engine
Apple Intelligence
8Gb unified memory
256Gb Storage or 512 SSD Storage
Keyboard, Touch ID on 512Gb
No Power adapter included
USB-C charging cable included
Two USB-C ports
3.5mm headphone jack
Bluetooth
Support for one external display
MacOS Tahoe 26.x system software at launch and upgradable to macOS 27 when available fall 2026
Available in the UK from the 11th of March 2026
Why Choose Keith Thomas
• 20 years of experience as a Senior Apple Support Specialist at Apple Computer UK HQ.
• Former Apple Computer UK Mac Support Specialist and Apple Authorised Service Provider background.
• Established and Independent since 2010 for on‑site Apple Support Service – no call centres, no outsourcing, no hardware repairs. Over 25,000+ Apple problems resolved. Unique on-site Apple Support Service. backed up with Independent Apple Telephone Support Assistance.
• Trusted by home users, small businesses, and professionals across London and the South East UK.• Clear, honest, software‑only support. No Hardware Repairs. Expert Apple Consultancy Service.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7
Where can I get onsite help with my MacBook Neo Laptop computer in London, South East UK?
Keith Thomas provides onsite Apple MacBook Neo setup and support services in London and right across the South East UK, including Covent Garden, Regent Street, Battersea, Knightsbridge and to Surrey, Guildford, Hampshire Basingstoke, Wiltshire, Salisbury, Buckinghamshire Gerrards Cross, Beaconsfield, Berkshire, Reading, Windsor and locations in the South East UK.
How does the MacBook Neo compare to a MacBook Air, MacBook Pro laptop computer for consumer use?
Most consumers use a laptop computer for internet browsing and for email and for photography use, and for example the MacBook Neo opens Apple Mac Safari, and Apple Mac Mail, Apple Photos for Mac, at an incredible speed, so the MacBook Neo is more than suitable for most consumers that need a new laptop computer at the starting price of £599 for the MacBook Neo 256Gb model, of the 512Gb model at £699
How does the MacBook Neo compare to a Chrome Book laptop for consumer use?
Chromebooks start at £129 in the UK for a very basic laptop and can be available at Curry’s and John Lewis, but at this price point the display is poor vs the MacBook Neo, but a Chrome Book can be a good choice if you only need a laptop for website browsing or for Gmail use, Google Docs, but if you have an Apple iPhone or use Apple iCloud services, then the MacBook Neo is probably a better choice vs a Chrome Book.
The MacBook Neo does not come with a power adapter, What is the best power adapter to use?
The MacBook Neo can use a Apple 20w power adapter which is priced at £19.00, it’s ideal for charging the MacBook Neo, or if you need two charge more than one device then the Apple 35w Dual Port Power Adapter sold at £59.00 makes this a great choice charging a MacBook Neo and an Apple iPhone or even an Apple Watch with the correct charging cable lead.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7