How to make sure that you are getting the best Broadband Speed and Performance
Most UK based Broadband service providers promise the best broadband service and the best broadband speeds, however, often the approach is to sell the package based on the subscription level for the service and the technology aspects are often forgotten.
To make sure that the best possible Broadband connection speed and a high level of service actually comes down to a few technical aspects which is:-
- The connection must be Full Fibre Optic Cable to the premises.
- The Box that connects the Fibre Optic Cable is also a more modern and the latest generation.
- The main Broadband Router needs to be the latest generation and model that is available from the Broadband Internet Service Provider.
- The main Broadband Router might need the support of the Broadband Internet Service Providers mesh network solution which should be based on Wi-Fi 7
- The devices that are on WiFi must use the latest WiFi technology or if the devices use Ethernet then the Ethernet connection needs to be at least 2.5Gb or 10Gb and any network switch or Ethernet cable connections need to be at least CAT 6
If you use EE Broadband or BT Broadband and you have upgraded your package to a higher package level and EE or BT then failed to check the technical details needed to get the best possible speed and performance, then they should offer the correct EE Broadband router to use or offer the newest BT Broadband router to use as well as the corresponding WiFi mesh router extender solution if necessary.
For computers and for devices then for Apple Mac computers only the Apple M series and the Apple A series of computers have the ability to take advantage of the best possible Broadband Full Fibre connection speeds.
Best Broadband Routers for Full Fibre Broadband available from UK ISP Internet service providers
- EE Smart Hub 6 Plus WiFi 6
- EE Smart Hub 7 Plus WiFi 7
- EE Smart Hub 7 Pro & Extender WiFi 7
- BT Super Hub 3.0 WiFi 6
- Virgin Media Hub 5x WiFi 6
- Virgin Media WiFi Max and WiFi Pods
- Sky GigFast+ Hub and Sky WiFi Pods
Smart Broadband Backup Solution can be to use your Apple iPhone as a Personal Hotspot solution in the event of a Power Cut
If you need a Broadband backup solution just in case their is a power failure or power cut, then the solution can be to use a smartphone as a temporary internet connection, as an external battery is needed to keep the router and the BT Open Reach Box on, some FTTP installation had a backup battery box to keep the BT Open Reach Box on during a power cut, but this is hopeless as the Router needs power as well. BT can provide a backup system, but its high priced and most people will use a smartphone if needed.
A BT Smart Hybrid Connect will provide an Internet connection if a BT Router Connection stops working which is unlikely, and only happens with a power connection or power supply cut, most people will actually use their smartphones in the event of a problem. The best solution is to ask your broadband service provider for a solution if their is a loss of power or loss of service especially if you have an alarm system or a Digital Voice Telephone connected to your broadband router.
But the smart and low cost option ca be be know how to use an Apple iPhone as a Personal Hotspot, which can turn your iPhone into a temporary Wi-Fi router to use, or if you have a good 4G or good 5G connection to a telephone mast then this can be one of the best way to have access to the Internet and also access to a telephone during the time of a power cut, or a sudden loss of Broadband Internet connection. for a business that needs a better solution then maybe consider SAT Broadband with solutions now available from Starlink and from EE Sat Broadband.
Is there an Alternative to using a EE, BT, Virgin Media, Sky WiFi Mesh Subscription?
Yes you can look at Mesh WiFi hardware that you can buy vs having to make a monthly payment for a Mesh WiFi extender solution, companies like TP-Link with the Deco line or products and with the Netgear Orbi range of mesh WiFi network hardware is available as well as other vendors, even vendors like UniFi now have consumer and business grade solutions to extend the Wi-Fi range of a router, but if you need to optimise a Home Broadband Wi-Fi setup then a home broadband internet review is needed, as if you are using any older Wi-Fi 5 or even older Wi-Fi range extenders, or Wi-Fi repeaters, then these actually cut and slow slow the speed by 50%, which is not what is needed for a modern Wi-Fi setup for a home or for a business that needs a fast, stable and reliable broadband internet connection.
What is the best way to optimise a Home Broadband Wi-Fi Wireless Internet connection.
The best way to optimise a Home Broadband Internet connection is to first find out and get the best possible Home Broadband speed that is available from your Internet service provider, BT, EE, and Plusnet, and Virgin Media and Sky Broadband currently do not provide the same download speeds as the upload speeds, and a better upload speed can be essential if you need to use a NAS, or you have DropBox, or Apple iCloud and you have to upload a lot of data, companies like CityFibre, HyperOptic Fibre, can offer the same download speeds as the upload speeds.
Most Homes in the UK that have a Fibre Optic FTTP Fibre cable to their home or office can get 1.6Gb speeds and 115 Mb upload speeds, the speed is also set and limited by how much you are paying and the package that you are on, a home can have Full Fibre 1.6Gb connection and only get 75Mb Download and 20Mb Upload speeds, this is because the package is limiting the speed not the technology.
Start by looking at what Home Broadband Router box you have, if its more than a few years old, then its going to be a Wi-Fi 4 or a Wi-Fi 5 technology, and for a home that has a Full Fibre connection the speed of the Wi-Fi and the speed from the Ethernet ports are limited, 2.5 Gb and 10Gb Ethernet are the newer speeds and 2.5G Ethernet can be used with CAT 5e wiring and cables, Hubs are old and now obsolete and newer 10Gb and 2.5G switches are better to use if you use Ethernet. Ethernet 1Gb is still just as good as Wi-Fi 6 speeds, however 2.5Gb Ethernet and 10Gb Ethernet is best if you use Wi-Fi 7.
If you are still using any old Wi-Fi hardware like Wi-Fi range extenders and Wi-Fi repeaters, then this technology was popular when ADSL Broadband and non Fibre Broadband was used, today most homes that have many Wi-Fi devices will need a Mesh based Wi-Fi system to use, especially if you use products like the Sonos Music System, and Smart Televisions and Amazon Fire TV 4k sticks, and other Home Wi-Fi devices, then choosing a newer and better Wi-Fi 7 Mesh system can help. You can today either buy your own Mesh Wi-Fi system or lease a Mesh Wi-Fi system from your Internet service provider.
Get Onsite Help with your Broadband Internet Connection in London and in the South East UK
Keith Thomas is a Apple Network IT Support Specialist that provides onsite Apple IT support services and onsite Apple Support services for both home users and for small businesses and for companies that need onsite help with their Apple products and help with their Apple Mac computers for onsite Apple software support and for assistance with home broadband assistance and help with setting up and troubleshooting WiFi devices and WiFi broadband internet connection issues and problems in London and in the South East UK.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7
How can I get the best EE BT Broadband Speed
If you have signed up for EE Broadband or for BT Broadband and you have chosen the EE Fibre 150 service or the EE or BT 900 service and your Broadband Internet connection speed seems to be slow, then most likely the Fibre Optic cable is actually working at its technical peak performance level but either the BT Broadband Open Reach box is the older box and or the BT Broadband Router is a BT Smart Hub 2.0, which is limited by its older internal technology components like WiFi 5 and a limited cache and memory bandwidth capacity.
The solution for the best possible broadband Fibre connection is to make sure that EE and or BT has advised you that the BT Open Reach box has to be replaced or a new EE or BT Broadband Router is required. The most recent BT router is the BT Super Hub 3.0 which was launched in May 2026, The older BT Open Reach Boxes support FTTP speeds. BT has now used about 4 BT Open Reach Boxes and the 1st generation boxes have a ONT (Optical Network Terminal port which is a 1Gb Port and supports FTTP speeds to about 950 Mbps, a newer BT Box is needed for a 1.6Gb or for a future 2.5Gb connection, a Fibre Optic cable can support a much higher speed.
Also the Fibre 150 and the Fibre 900 service speeds are the speed that are at the router, and not the speeds over a WiFi connection.
With EE and with BT marketing techniques to make money, often a EE or a BT broadband consumer is sold a mesh WiFi network extender option vs being given the option of by first replacing either the BT Open Reach box or the router.
Update your Computer to take advantage of Fibre 150 or Fibre 900 or even Fibre 1500 connection speeds
If you have a Full Fibre broadband internet network connection that is Fibre 150, or Fibre 900 or a Fibre 1500 network connection then to gain access to the speed and performance a modern router is needed and with EE this is a Wi-Fi 7 router and if necessary an additional mesh WiFi 7 extender together with a computer or a device that has a WiFi 6, WiFi 6E or a WiFi 7 wireless network technology specification.
For Apple products and for Apple Mac computers only the most recent Apple products and Apple Mac computers have WiFi 6, and WiFi 6E, and WiFi 7 support, to take advantage of the faster broadband speeds that are possible and macOS 26.5 or later is the best macOS software to use, for iPads iOS 26.5 and using a newer generation of the iPad, for an Apple iPhone the iPhone 17 range including the Apple iPhone 17e.
Even if you have an Ethernet cable connection between a computer and the router this can be slower than by using WiFi unless the computer has a 10Gb Ethernet port and the router has a fast 10Gb Ethernet connection port, this can be found on the high end range of the EE routers.
GPON to XGS-PON the Next Generation of Fibre Optic Broadband with 2.5Gb and 10Gb Speeds – 2027 to 2030
The Fibre Optic cable that is run to your home or office, actually support a much higher speed, and once BT Open Reach update their technology in your area and your location, then 2.5Gb and possible 10Gb FTTP Full Fibre Broadband will become available, this will need a new BT Open Reach Box and a new Router Box to be installed, and for homes that have Ethernet new Ethernet hardware is needed. Wifi 7 will be needed to support these speeds and also for Apple Mac computers, using a Thunderbolt to Ethernet adapter at 10G will be needed to take advantage of the speeds. You can use the BT Broadband Open Reach Checker to get information on the best possible Broadband Speeds in your location.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7
Why is my Apple Mac Computer slow when using the Internet as I have a fast Internet connection?
Even if you have a Full Fibre Superfast or high speed Broadband Internet connection a Apple Mac computer can be slow when used online, for a few reasons which includes, The Broadband Router is a fair distance away from the Apple Mac computer, The Mac computer is an older generation with outdated hardware technology, the macOS has an older operating system installed, the Apple Mac computer broadband connection is via a range extender or a WiFi repeater, the Apple Mac computer has a malware infection or a third party software application slowing it down.
Where can I get onsite Help with my Home Broadband Internet Connection in London and in the South East UK?
Keith Thomas provides Onsite Help with to assist with Home Broadband connection issues and problems in London and in the South East UK to help with slow internet connection speeds on Home Apple devices and with Apple Mac computers and to help with general Apple Network support for home users.
Can I use my own Mesh hardware instead of my ISP Router?
If you have FTTP Fibre to the Premises Broadband and you want to use a Mesh Wifi 6 or a Mesh Wifi 7 system from vendors like TP-Link with their Deco Range of Mesh Wifi technology, then you can Simply connect the TP-Link Mesh Wifi Deco hardware into the ONT Port on the BT OpenReach Box, and then setup the TP-Link system as PPPoe and use the well known bt username and bt password to get the TP-Link system online, however, if you use BT Digital Voice then the BT Digital Phone must be connected to the BT Router or an EE Router, as it will not work from the TP-Link Mesh Wifi 7 Deco hardware.
What is the best way to check to find out if my home or office or my property can get a high speed and fast Internet connection?
To find out what Broadband Internet speeds you can get at your home, or at your office or at your property location is to use the BT Open reach website page to get the most updated information. BT is offering up to 1600 Mbps Download and 115 Mb Upload speeds in 2026.
Why is my FTTP Download speed much higher than the Upload Speed from BT and from EE FTTP Broadband?
BT and EE currently do not have a consumer broadband speeds that give the same download speed to the upload speed, for this service then other UK Broadband service providers like CityFibre, HyperOptic, Virgin Media, and a few others, can offer this service, BT and EE might start to offer this service and usually this will be for a BT Business Broadband connection.
What about SAT Broadband which is available by BT with EE SAT Broadband, or with StarLink Broadband?
If you have clear access to the Sky, and you can place the SAT box in a suitable location, then EE Broadband now offers SAT Broadband, its actually Star-link Broadband but sold as EE SAT Broadband, you can also order or go directly to StarLink to order the service also star-link is sold via Curry’s in the UK, as you can get a portable Star-link kit which can be used as a backup or a solution for Garden Wifi or high speed Internet connection from your car or from a boat, or caravan as long as you have a battery generator or a solar power solution. With Broadband in the UK you have too look at all options as the technology does change.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7