About Keith Thomas – Apple Support & Apple IT Consultant | Established 2010
Over 20 Years of Apple Expertise from with Apple Computer UK HQ 1993, 2010 on-site Apple Support Service
Keith Thomas is an independent Apple Software Support Specialist and Apple Consultant with over two decades of experience helping Mac users across London, Surrey, and the South East. My Apple journey began in the early 1990s at Apple Computer UK’s head office in Stockley Park, where I worked as a Senior Apple Mac Engineer and contributed to the Apple Newton Helpline.
Since then, I’ve supported thousands of clients — from home users to public figures and global brands. I’ve worked for an Apple Authorised Service Provider, managed over 200 Apple Macs at Harrods.com, and resolved more than 25,000 Apple support cases across macOS, iOS, and iCloud.
Trusted by Professionals, VIPs & Institutions, Home Users, Companies
My client portfolio includes Harrods Knightsbridge, Punch Magazine, Fulham Football Club, and confidential support for Buckingham Palace, Downing Street, and several notable public figures. I’ve also assisted customers of John Lewis, Apple Stores, Selfridges, and Harrods Estate teams with tailored Apple IT support.
Whether I’m helping a retired home user in Surrey or an executive in Central London, I take privacy, professionalism, and efficiency seriously. I personally deliver every service — no outsourcing, no shared data, and no walk-in location.
What I Offer Today
- Apple Mac setup and installation
- macOS and iCloud troubleshooting
- Microsoft 365 and Outlook for Mac help
- On-site, telephone, and remote Apple support
- Training for macOS, iPhone, iPad, Mail, Safari, and Photos
- Software-level macOS data recovery (when possible)
For hardware repairs, I always recommend using Apple’s official service locator at locate.apple.com.
Why Clients Trust Keith Thomas Apple Support Specialist since 2010?
- 20+ years of hands-on Apple support experience — from System 6 to macOS Sonoma
- 25,000+ Apple support cases resolved — across Mac, iPhone, iPad, and iCloud
- Established in 2010 — trusted by professionals, VIPs, and home users across London and Surrey
- Apple UK trained — former Senior Apple Mac Engineer at Apple Computer UK
- Personally delivers all services — no outsourcing, no shared data, no walk-in location
- Known for calm, honest advice — even when the answer is “you need a new Apple product”
- Privacy-first support — trusted by Harrods, Downing Street, and confidential clients
Who is Keith Thomas Apple Support Specialist?
Keith Thomas Apple Support Specialist is an independent Apple support specialist with over 20 years of experience. He personally delivers urgent, privacy-first help across London, Surrey, and the South of England.
Does Keith offer Apple Hardware Repairs?
No — Keith focuses 100% on software support. For hardware issues, he recommends Apple’s official service locator at locate.apple.com.
Why do clients trust Keith Thomas?
Keith Thomas has resolved over 25,000 Apple support cases and is Apple UK trained. He’s known for honest advice, privacy-first service, and personally delivering every session — no outsourcing, no shared data.
Does Keith Thomas support older Apple devices?
Keith has worked with every macOS version since System 6. He can assist with legacy Macs and older iPhones, but will always give honest advice if upgrading is the better option, as some versions of Apple iOS and MacOS no longer work. If the solution is a new Apple product, then Keith Thomas will always inform anyone right away if Apple Support is possible or viable.
Call 07800 940756 or use the contact form to arrange your Apple support session today.