Get immediate, onsite iPhone help anywhere in London from a premium London iPhone Specialist and recognised iPhone Expert.
Keith Thomas provides in‑person support at your home or office for a wide range of iPhone problems — from Apple Account (Apple ID) and iCloud issues to iOS 26 updates, iPhone 17 and iPhone Air setup, eSIM activation, and Apple Intelligence training. Based centrally near Covent Garden, Regent Street, and Oxford Street — with rapid access to Canary Wharf — I deliver discreet, paid iPhone support without the queues, delays, or hardware repair upsells of a store visit.
Many people search for iPhone repairs when their device is slow, unresponsive, or won’t update — but if your iPhone can’t run iOS 18, a repair may not be the best investment. In many cases, replacing the device and setting up a new iPhone is faster, more secure, and more cost‑effective. I can help you choose the right model, transfer your data, and set up your new iPhone so it’s ready to use immediately.
Common iPhone problems Keith Thomas can help with:
- iPhone stuck on setup or update after iOS 26
- Apple Account locked or verification failed – guided recovery at your home or office.
- iCloud not syncing photos, contacts, or mail.
- iPhone apps crashing after iOS 26 update.
- iPhone migration help from old device to iPhone 17 or iPhone Air
- eSIM setup and transfer issues help.
- Apple Intelligence setup and training.
- iPhone training near you in London.
- iPhone repair advice – when to replace instead of repairing an iPhone device.
- New iPhone setup after deciding not to repair an existing iPhone.
With over 15 years of hands‑on Apple experience, including time at Apple UK, I’ve helped thousands of clients across London, Surrey, Hampshire, Berkshire, and Wiltshire.
Every service is delivered personally — no subcontractors, no call centres. Keith Thomas is an Apple iPhone Support Specialist that can specialise in software‑only, onsite Apple iPhone and iOS support, ensuring your privacy and security at all times, from the comfort of your home or office. The iPhone assistance work is trusted by professionals right across London and also in Surrey, helping creatives, and businesses who need fast, accurate solutions without the risk of data loss or downtime.
Keith Thomas can help with a wide range of Apple Help problems and help with every Apple update, including iOS 26 for iPhone Support for the latest iPhone Air and iPhone 17 releases, so you get professional iPhone advice and help with iPhone fixes that are current, tested, and reliable.
Get Help from Keith Thomas a well known Trusted iPhone Specialist in London.
If you have just updated to iOS 26 or bought a new iPhone Air or iPhone 17, and you are stuck on the iPhone Air, or iPhone setup, or locked out of your Apple Account, or facing iCloud sync issues. Keith Thomas can help today, which is a premium chargeable service , for on-site iPhone support right across London — no walk‑ins, no hardware repairs. Call Keith Thomas now to arrange for an on-site iPhone Help appointment to book a visit for a same day or a next day appointment at your house or office.
Book a same‑day iPhone appointment online.
Q: Can Keith Thomas help if my Apple Account is locked?
Yes. Keith Thomas can guide you through the recovery process in person, verify your identity, and restore access to iCloud, Mail, and the App Store.
Q: Does Keith Thomas offer iPhone training near me in London?
Yes. Keith Thomas provides one‑to‑one iPhone training at your home or office, covering the new iOS 26 features, Apple Intelligence, eSIM setup, and more.
Q: Can Keith Thomas set up my new iPhone Air or iPhone 17 in London?
Yes. Keith Thomas provides a premium and professional iPhone setup service in London and Keith Thomas can help with iPhone migration, Android to iPhone 17 help, iPhone Air eSIM help, data transfer from from your old device, iCloud setup, eSIM transfer, and ensure all your apps and data are working before I leave.
Q: What is Apple Intelligence and can you help me use it?
Apple Intelligence is Apple’s new AI feature set in iOS 26, offering writing tools, image creation, and smarter Siri. Keith Thomas is an Apple Intelligence expert that show you how to use Apple Intelligence at your home or office, and help with the setup of also Microsoft Copilot and Google Gemini apps and show you how to use it, and ensure your privacy settings are correct.
Q: Does Keith Thomas you repair iPhones?
No. I provide software‑only support. If your issue is hardware‑related, I can advise on the best repair route. If your iPhone can’t run iOS 18, Keith Thomas provides professional help with recommend upgrading to a newer model and can set it up for you at your home or office in London.
Why does my new iPhone 17, Apple iPhone Air get hot?
When you are setting up a new Apple iPhone 17 device or a new iPhone Air then it has to do a lot of background tasks to collect and synchronise data, this will cause the A1(9 chip to work extremely hard, but the good news is that this issue is temporary and is actually normal.
When will Apple release the iOS 26 iPhone software update?
Apple usually makes the iOS 26 update available about 20 to 25 days after the initial release of iOS 26, and issues that Apple know about with eSIM and WiFi connectivity issues and with battery performance issues and device improvements will be often fixed and resolved.
Where can I get in person Apple iPhone 17 and iPhone 17 Help in London?
Keith Thomas is an Apple iPhone Support Specialist that provides a unique on-site Apple iPhone Support service right across London
Keith Thomas – Apple Support Specialist with Experience at Apple UK
Keith Thomas is an experienced Apple Support Specialist and Apple Mac Computer Engineer, established since 2010. With support knowledge gained from working at Apple Computer UK and several Apple Authorised Service Providers, Keith offers calm, expert help for Mac, iCloud, email, and Apple ID issues—delivered in person, at your home or office.
He has a wide range of Apple Mac IT support skills and is recognised as a Mac Expert and Apple iCloud Expert. Keith also provides support for iPhone and iOS devices, and has helped over 1,000 clients resolved more than 25,000+ Apple-related problems across London, Surrey, and the South of England.
Every visit is handled personally—no call centres, no remote guesswork, and no outsourced technicians. Keith’s reputation is built on accuracy, discretion, and real-world experience helping clients with setup, migration, upgrade recovery, Apple account issues, and full Apple ecosystem support.
Need Apple Help in London?
Keith Thomas is often based near Regent Street and Covent Garden, and can quickly travel to most parts of London. I offer calm, expert Apple support at your home or office—available for urgent, same-day, next-day, or advance appointments. I cover all areas of London and the City of London, including Chelsea, Knightsbridge, Mayfair, Oxford Street, Canary Wharf, and Islington.
Remote Apple FaceTime Video Consultations may be available when my schedule allows.
How to Contact Keith Thomas
This is a paid service. I do not offer free technical support.
Please complete my website Contact Form — it includes pricing and helps me understand your location and support needs. I always reply by email first.
Contact Keith Thomas Form
For Urgent Apple Support
Telephone: 07800 940 756
SMS Text Message: You can also send a text to 07800 940 756 — please include your postcode or location so I know whether on-site support is possible.
Opening hours: 09:30 am – 20:30 pm, 7 days a week
If I’m busy or with a client, you’ll be asked to complete the Contact Form so I can reply properly by email.
Apple Disclaimer
keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.