iCloud Help in London & South East UK

On-site iCloud Support in London and the South East UK

iCloud Help and iCloud Support with an Apple iCloud Support Specialist Keith Thomas for expert help if iCloud is not syncing or iCloud is not working. iCloud Mail Help and iCloud Storage Help. Telephone: 07800 940756 Open 09:30 am to 20:30 pm 7 Days a Week.

Keith Thomas is a Apple iCloud Support Specialist that primarily provides on-site Apple iCloud Help and on-site Apple iCloud Support in London, and also for iCloud Support in Surrey, iCloud Help in Hampshire, Berkshire, Wiltshire and Apple iCloud Telephone Support assistance in the UK.

Keith Thomas is a Apple iCloud Support Specialist that worked for Apple Computer UK, at the Apple HQ, and now provides a same day service for on-site Apple iCloud Support in London and right across Surrey, Hampshire, Berkshire, Wiltshire with one of the best and well known services for Apple iCloud Support near me service in London and in Surrey, and is ideal if you need to get in touch with an Apple iCloud Support Specialist that can help with a wide range of Apple iCloud Support issues and problems.

iCloud Login & Syncing Problems – London & South East UK Support – Keith Thomas

iCloud login, syncing or backup problems? Call Keith Thomas on 07800 940756 for urgent on‑site Apple iCloud support in London & South East UK.

Frustrated with iCloud login, syncing, or backup issues? Apple’s online guides often leave users stuck when problems persist. Keith Thomas, an independent Apple Support Specialist with over 20 years’ experience (including at Apple Computer UK), provides urgent software‑only iCloud support across London, Surrey, Hampshire, Berkshire, and Wiltshire. Same‑day service is available — call 07800 940756 between 09:30 and 20:30, 7 days a week.

iCloud is not working

When iCloud stops working altogether, it can affect login, syncing, storage, and backups. Common causes include outdated macOS or iOS versions, incorrect account settings, or conflicts with other cloud services.

On‑site support is available in London and the South East UK to quickly restore iCloud functionality.

iCloud storage is full

Messages about “iCloud storage full” may be genuine or scams. Always check directly in iCloud settings before acting. Storage issues often arise from large photo libraries or backups, always use your device settings and open your Apple Account information to check the Apple Account iCloud Storage against any email or pop up text message.

Keith Thomas provides on‑site help to optimise iCloud storage and iCloud Drive, to help manage storage, and integrate with services like OneDrive or Dropbox.

iCloud is not syncing

Syncing failures can occur when devices use multiple iCloud accounts, or the wrong Apple Account, battery saver settings on MacBooks, or conflicting cloud services with Google, Dropbox, OneDrive. Photos, calendars, and contacts are often affected with the setup, Keith Thomas can quickly help fix, and resolve iCloud is not syncing issues and problems.

Get urgent troubleshooting in London, Surrey, Hampshire, Berkshire, and Wiltshire to resolve syncing problems.

Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7

iCloud will not backup

iCloud will not backup if an Apple account does not have enough storage, Apple gives 5Gb of free storage, or unlimited storage if you need to do a new iPhone data transfer, Apple iCloud Backups can fail if devices are not charging, or connected to Wifi, or have insufficient storage. iPhones and iPads are most affected. Note Apple does not backup Apple Mac computers to the Apple iCLoud, the technology is synchronization of the data to the Apple iCloud.

Keith Thomas offers on‑site support to configure backups correctly and ensure your data is protected, and how to further safeguard your Apple Account for further iCloud security.

iCloud will not sync

iCloud will not sync reflects user frustration when devices refuse to update to the iCloud. iCloud not syncing causes include account conflicts, which is the wrong Apple account used, or outdated ios or macOS software versions, or paused sync settings, or a poor wifi connection, or a problem with a file or a folder on a device or on macOS.

On-site support with Keith Thomas Apple iCloud Support Specialist ensures your Mac, iPhone, and iPad sync reliably and work across the iCloud ecosystem.

iCloud is not syncing photos

Photos may stall during upload if Wifi is slow, the library is large, or power settings pause syncing. Restarting devices sometimes helps, but persistent issues need expert support, especially with Apple Photos on Mac and the Apple Photo Library system which can stop working.

Keith Thomas provides urgent help with iCloud Photos syncing across London and the South East UK.

iCloud will not connect to server

Server connection errors often appear when Apple’s servers are temporarily unavailable, which is very rare, or when local network settings block access or other software is causing problems.

On‑site iCloud troubleshooting ensures your devices reconnect securely to iCloud.

iCloud will not accept my password

Password errors may result from outdated credentials, two‑factor authentication issues, or incorrect Apple Account Apple ID and Apple Account details.

Keith Thomas provides on‑site password and security support, helping you regain access to your iCloud account safely and sometimes with the assistance with Apple UK support. Apple will not accept your Apple Account password on older devices that no longer work with the Apple iCloud ecosystem.

iCloud will not let me sign in

Login failures are common when accounts were set up years ago with older email domains (e.g. @me.com).

Keith Thomas offers urgent on‑site support to resolve login issues and restore access to your Apple devices.

iCloud sync is paused or greyed out

Syncing may pause when battery saver settings are active, or when iCloud options are disabled in Settings. Greyed‑out menus often indicate restrictions or outdated software.

On‑site support ensures your iCloud settings are correctly configured and syncing resumes.

FAQ by Keith Thomas: iCloud Problems

How can I delete an iCloud backup?

Some users find that iCloud will not delete a backup, especially if the device is still linked to the account. 

The solution is to check the iCloud settings on each device and remove the backup from the Settings, Apple Account, iCloud, All Device Backups.

Keith Thomas provides on‑site iCloud support in London and the South East UK to safely manage backups on Apple iPhones and Apple iPads, and help with MacOS backups on Apple Mac Computers.

Why can’t I create an iCloud account right now?

Messages such as “iCloud cannot be created at this time” usually appear when Apple’s servers are busy or when account details don’t meet Apple’s requirements, or the email address this you want to use has already been used against an Apple Account.

On‑site support is available to troubleshoot account creation issues and ensure your Apple Account is set up correctly.

Why is iCloud not available in Notability?

Some apps, including Notability, may show “iCloud is not available” if permissions are disabled or if iCloud Drive is not active.

Keith Thomas offers urgent help to configure iCloud Drive and app syncing across Mac, iPhone, and iPad.

Why can’t iCloud verify my email or phone number?

Verification failures often occur when outdated details are stored in your Apple Account. Updating your information usually resolves the issue, if you used a landline number, then a SMS or Text message cannot be sent, the best option is to use a device that is signed into an Apple Account to update the Apple Account Sign-In & Security, Two Factor Authentication information, Edit the Trusted phone number, if you only have a landline then you can remove the existing landline number and then add the number again, and choose Verify Number using: Phone Call vs a Text Message.

Keith Thomas provides on‑site support to review and correct Apple ID details, ensuring secure access to iCloud.

If you’re experiencing any of these iCloud problems, don’t waste time struggling with generic online guides, as they are often incorrect or outdated as the Apple iCloud ecosystem is a live system that can get a sudden change.

Call Keith Thomas today on 07800 940756 for urgent, on‑site Apple iCloud support in London, Surrey, Hampshire, Berkshire, and Wiltshire. Same‑day service is available, 7 days a week.

Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7

iCloud Login Problems Help.

The Apple iCloud ecosystem has robust built in security, and if an Apple iCloud account has been setup correctly, then you should not have any iCloud Login Problems, but you may need help if your Apple iCloud Account has not been setup correctly, or if you setup your Apple iCloud account a long time ago then there are a few things that you need to do to avoid issues and problems with iCloud Login problems on your Apple devices and on your Apple Mac Computer, or Apple Mac Computers, especially if you have been using the Apple iCloud account with a .me email address vs a newer iCloud.com address.

iCloud is Not Syncing Help.

The Apple iCloud system is rather reliable on most devices, however, if iCloud is not syncing, and you have a Apple MacBook Air, or a Apple MacBook Pro, and your MacBook Battery is low, or you have the energy settings on to save battery power, then iCloud can stop syncing or iCloud can be paused, especially with the common problem of iCloud is not syncing to Apple Photos and Apple Photos for Mac. The Apple iCloud ecosystem will not sync if you have the issue of having more than one Apple iCloud account, or you are using other cloud services on your Apple device like Microsoft OneDrive, Google Accounts, as Apple iCloud Calendars and Apple iCloud Contacts, can have the wrong settings set up.

You can get help with iCloud is not syncing help from and with Keith Thomas if you need to get help with the Apple iCloud in London, or in Surrey, Hampshire, Berkshire, Wiltshire, you can get Apple iCloud Support at your home or at your office, and also as an alternative to using the Apple Store or Apple Genius Bar for Apple iCloud Help and Apple iCloud Support. Keith Thomas has been providing Apple iCloud help since 2010, and has resolved and fixed a wide range of Apple iCloud Support issues and iCloud problem, and is known to be able to help with iCloud Troubleshooting and to resole both easy and more complex Apple iCloud Support issues quickly.

iCloud Backup is not Working Help.

The Apple iCloud Backup ecosystem is designed to Backup an Apple iOS device, with the Apple iPhone and the Apple iPad as the backup devices, the Apple iPhone and Apple iPad Backup works when a Apple iPhone or Apple iPad is charging, and has enough battery level and is connected to a wifi network, and you have enough iCloud Storage space available, if iCloud Backup is not working on your Apple iPhone or Apple iPad, then a common reason is that your Apple iCloud Account does not have enough storage to backup your device, also if you use Apple iCloud Photos, then the iCloud Backup on your Apple iPhone or Apple iPad, will backup your iCloud Photos and iCloud Videos to the Apple iCloud ecosystem, which will make a device backup work faster and more efficiently vs backing up the Apple iPhone Photos and Apple iPad Photos.

You can get help if Apple iCloud Backup is not working from Keith Thomas if you are in London or in Surrey, Hampshire, Berkshire, Wiltshire and you need to get on-site help with your Apple iPhone or Apple iPad, or help with your Apple devices, Keith Thomas can provide both on-site Apple iCloud Support and on-site Apple iCloud Training, and especially for seniors and for the elderly that need to get help at their home or at their office.

iCloud Storage is Full Help.

If your Apple iCloud Storage is Full or you are getting a message saying that your Apple iCloud Storage is full, via am email message, then you need to make 100% sure that the email message or a text message is not a scam message, the best action to actually do is not to click on the message or reply to the message, just delete it, and then do a iCloud Storage check on your device, or simply sign into your Apple iCloud Account and check the iCloud Storage online, sometimes your device might be saying it full and not with the Apple iCloud storage is Full.

You can get help with the Apple iCloud Storage if you need help with your Apple Mac Computer or you need to get help with your Apple iPhone, Apple iPad, or help with your Apple iCloud Drive on your Apple devices and on your Apple Mac Computer, you can get help with how to optimise your Apple iCloud Drive, and also get help with how to correctly use the Apple iCloud Storage with Keith Thomas, an Apple iCloud Support Specialist and Apple iCloud Expert that provides on-site Apple iCloud Storage Support and on-site Apple iCloud Storage Training, and help if you need to move from using DropBox, or from Microsoft OneDrive, or Google Drive, or you need to integrate and use iCloud Drive with DropBox, Microsoft OneDrive, Google Drive, or to find out and use the best system and solution for you.

iCloud Photos Not Uploading Help.

If iCloud Photos is not uploading to the Apple iCloud Photos ecosystem, then sometimes a simply shutdown and a restart of your device can fix and resolve the problem, and sometimes your wifi or broadband internet connection is slow, or is simply not working, or if you have setup a new device or you have added a high number of Photos and especially videos, then you might see that iCloud Photos is not uploading, in most cases you simply need to wait for the process to finish, and sometimes you need to get iCloud Support and iCloud Help to troubleshoot the problem.

iCloud Drive Help.

If you use MacOS and you use MacOS El Capitan or an earlier version of MacOS, then you will find out that iCloud Drive no longer works with MacOS El Captain or the iCloud.com ecosystem does not work, if you use an Apple iPhone or an Apple iPad then the MacOS Finder is the Apple Files app on your device to access the Apple iCloud Drive on your iPhone or iPad, and on Apple Mac Computers its the MacOS Icon the Blue and White Icon which is the first icon in the Dock on a Apple Mac Computer. If you cannot see your iCloud Drive files and especially the iCloud Desktop and the iCloud Documents on your Apple Mac Computer, then you might have iCloud Drive on, but the iCloud Desktop and iCloud Documents option off, which is shown as sync iCloud on newer versions of MacOS.

You can get help with iCloud Drive Help and iCloud Drive Support with Keith Thomas, for help with using the Apple iCloud Drive, and help with organising and managing files on your Apple Mac Computer and on your Apple iPhone and Apple iPad, and get help if you need to access your files and documents from other computers when you are away from your home or office.

iCloud Password Help and Apple iCloud Security Help.

Keith Thomas provides on-site Apple iCloud Password Help and on-site Apple iCloud Security Help at your home or at your office in London, and in Surrey, Hampshire, Berkshire, Wiltshire, you can get help with assistance if you cannot login to your Apple iCloud Account, or if you cannot sign in to your Apple Mac Computer, or you need help with Apple iCloud and Apple iPhone Passwords and iPad Password Help. Keith Thomas can if needed talk to Apple with your authorisation to get you back into your Apple iCloud Account, and then help you setup and secure your Apple iCloud and also complete the full and now necessary information to fully safeguard an Apple account, and also review any incorrect information that an actually stop you gaining access to your Apple account and Apple devices.

Keith Thomas – Independent Apple Support Specialist with Experience at Apple UK

Keith Thomas is an experienced Apple Support Specialist and Apple Mac Computer Engineer, established since 2010. With support knowledge gained from working at Apple Computer UK and several Apple Authorised Service Providers, Keith offers calm, expert help for Mac, iCloud, email, and Apple Account issues delivered on-site in person, at your home or office.

Keith Thomas has a wide range of Apple Mac IT support skills and is recognised as a Mac Expert and Apple iCloud Expert, and has helped over 4,000 clients resolve more than 25,000 Apple‑related problems across London, Surrey, and the South East of the UK.

Every visit is handled personally -no call centre, no remote guesswork, and no outsourced technicians. Keith’s reputation is built on accuracy, discretion, trust, and real-world experience helping clients with setup, migration, upgrade recovery, Apple account issues, and full Apple ecosystem support. Apple Support by Keith Thomas is a Software Support service. No Hardware Repairs.

Need Apple Help in London?

Keith Thomas is often based near Regent Street and Covent Garden, and can quickly travel to most parts of London. I offer calm, expert Apple support at your home or office—available for urgent, same-day, next-day, or advance appointments. I cover all areas of London and the City of London, including Chelsea, Knightsbridge, Mayfair, Oxford Street, Canary Wharf, and Islington.

Remote Apple FaceTime Video Consultations may be available when my schedule allows.

How to Contact Keith Thomas

This is a paid service. I do not offer free technical support.

Please complete my website Contact Form — it includes pricing and helps me understand your location and support needs. I always reply by email first.
Contact Keith Thomas Form

For Urgent Apple Support

Telephone: 07800 940 756
SMS Text Message: You can also send a text to 07800 940 756 — please include your postcode or location so I know whether on-site support is possible.
Opening hours: 09:30 am – 20:30 pm, 7 days a week

If I’m busy or with a client, you’ll be asked to complete the Contact Form so I can reply properly by email.

Apple Disclaimer

keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.