Why Choose Keith Thomas
• 20 years of experience as a Senior Apple Support Specialist at Apple Computer UK HQ.
• Former Apple Computer UK Mac Support Specialist and Apple Authorised Service Provider background.
• Established and Independent since 2010 for on‑site Apple Support Service – no call centres, no outsourcing, no hardware repairs. Over 25,000+ Apple problems resolved. Unique on-site Apple Support Service. backed up with Independent Apple Telephone Support Assistance.
• Trusted by home users, small businesses, and professionals across London and the South East UK.• Clear, honest, software‑only support. No Hardware Repairs. Expert Apple Consultancy Service.
On‑site Apple Mac Support in London and the South East UK
What this page covers
This guide explains the real reasons iCloud stops syncing on a Mac, the steps you can try yourself, and when it’s time to get professional on‑site help. It applies to:
• MacBook Air
• MacBook Pro
• iMac
• Mac mini
• Mac Studio
If iCloud Drive, Photos, Contacts, Notes, or Safari data won’t sync properly, this page is for you.
The most common reasons iCloud stops syncing
These are the issues that Keith Thomas identifies most often during on‑site visits:
• iCloud storage full
• iCloud Drive paused
• macOS update issues
• Apple ID authentication problems
• Network restrictions
• Damaged iCloud configuration
• Corrupted user account
• Background apps blocking sync
Quick checks you can do yourself
These steps solve around 70% of iCloud syncing issues.
Check 1 – Restart the Mac
A restart resets iCloud and background syncing services.
Check 2 – Check iCloud storage
System Settings → Apple ID → iCloud → check available space.
Check 3 – Check Wi‑Fi
iCloud syncing slows or pauses on weak connections.
Check 4 – Sign out and back into iCloud
This refreshes authentication and syncing.
If iCloud Drive is not syncing
This usually means:
• iCloud Drive paused
• Low disk space
• Damaged iCloud Drive cache
Try:
• System Settings → Apple ID → iCloud Drive → toggle off and on
• Restarting the Mac
• Leaving the Mac plugged in for a few hours
If iCloud Photos is not syncing
This usually means:
• iCloud Photos disabled
• Low storage
• Photos indexing
Try:
• Photos → Settings → iCloud → enable iCloud Photos
• Restarting the Mac
• Leaving Photos open and plugged in
If Contacts, Notes or Safari won’t sync
This usually means:
• iCloud services disabled
• Account conflict
• Damaged preferences
Try:
• System Settings → Apple ID → iCloud → enable the service
• Restarting the Mac
• Updating macOS
If iCloud syncing is slow
This usually means:
• Large files uploading
• Weak Wi‑Fi
• iCloud server delays
Try:
• Leaving the Mac plugged in
• Closing apps using bandwidth
• Restarting the Mac
If iCloud issues started after a macOS update
This usually means:
• iCloud services reset
• iCloud Drive re‑indexing
• Apple ID re‑authentication required
Try:
• Signing out and back into iCloud
• Restarting the Mac
• Updating all apps
If iCloud works on another user account
This usually means:
• Corrupted user account
• Damaged iCloud preferences
• Permissions issues
Try:
• Testing iCloud on another user account
• Restarting the Mac
• Reinstalling macOS without erasing data
When DIY stops working
You should get on‑site help if:
• iCloud refuses to sync at all
• iCloud Drive is stuck on “Waiting to Upload”
• macOS reinstall does not fix the issue
• iCloud syncing breaks across multiple apps
• You need your data preserved
These issues usually require:
• iCloud and Apple ID configuration repair
• macOS recovery
• Data‑safe macOS reinstall
• User account repair
• Permissions and system file diagnostics
On‑Site Apple Mac Support – London & South East UK
If iCloud is not syncing on your Mac, Keith Thomas provides an often same‑day on‑site support service across:
• Central London
• West, North, South and East London
• Surrey
• Berkshire
• Hampshire
• Wiltshire
Keith Thomas is a Mac Support Specialist in:
• iCloud syncing and Apple ID issues
• macOS configuration repair
• Data‑safe macOS recovery
• macOS reinstall and repair
• New Mac setup and migration
• User account and permissions diagnostics
Book on‑site help in London and the South East UK
If iCloud is not syncing on your Mac, Keith Thomas can visit your home or office and get you working again.
Keith Thomas – Apple Mac Support Specialist
Established 2010 – Open 09:30–20:30, 7 Days
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7