Why Choose Keith Thomas
• 20 years of experience as a Senior Apple Support Specialist at Apple Computer UK HQ.
• Former Apple Computer UK Mac Support Specialist and Apple Authorised Service Provider background.
• Established and Independent since 2010 for on‑site Apple Support Service – no call centres, no outsourcing, no hardware repairs. Over 25,000+ Apple problems resolved. Unique on-site Apple Support Service. backed up with Independent Apple Telephone Support Assistance.
• Trusted by home users, small businesses, and professionals across London and the South East UK.• Clear, honest, software‑only support. No Hardware Repairs. Expert Apple Consultancy Service.
On‑site Apple Mac Support in London and the South East UK
Mac Problems – How to Fix It 2026 Guide
This page lists every Mac problem Keith Thomas can help with. Each guide explains the real causes, the steps you can try yourself, and when it’s time to get on‑site support. Use this page to quickly find the help you need.
Startup & Login Problems
Mac Cannot Login to Apple Account
Mac Cannot Login to Email Account
Internet & Network Problems
Mac Cannot Connect to Internet
Mac Cannot Connect to Network Drive
Bluetooth & Wireless Problems
Mac Cannot Connect to Bluetooth Devices
External Devices & Hardware
Mac Cannot Connect to External Drive
Mac Not Connecting to External Drive
Display, Storage & Ports
Mac External Display Not Working
Mac Cannot Connect to External Monitor
Apps & Software Problems
Mac Apps Not Showing in Launchpad
Mac Apps Not Showing in Applications Folder
Email Problems
Mac Mail Keeps Asking for Password
Outlook for Mac Keeps Asking for Password
iCloud & Apple ID Problems
Mac Cannot Verify Apple Account
Performance & System Problems
Mac Spotlight Search Not Working
Battery & Power
On‑Site Apple Mac Support – London & South East UK
Keith Thomas provides an often same‑day on‑site support service across London, Surrey, Berkshire, Hampshire and Wiltshire.
If you also use an iPhone, you can view the full iPhone Problems – How to Fix Them 2026 Guide for detailed troubleshooting and on‑site support: iPhone Problems.
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7