Why Choose Keith Thomas
• 20 years of experience as a Senior Apple Support Specialist at Apple Computer UK HQ.
• Former Apple Computer UK Mac Support Specialist and Apple Authorised Service Provider background.
• Established and Independent since 2010 for on‑site Apple Support Service – no call centres, no outsourcing, no hardware repairs. Over 25,000+ Apple problems resolved. Unique on-site Apple Support Service. backed up with Independent Apple Telephone Support Assistance.
• Trusted by home users, small businesses, and professionals across London and the South East UK.• Clear, honest, software‑only support. No Hardware Repairs. Expert Apple Consultancy Service.
On‑site Apple Mac Support in London and the South East UK
What this page covers
This guide explains the real reasons a Mac shows the wrong time zone, the steps you can try yourself, and when it’s time to get professional on‑site help. It applies to:
• MacBook Air
• MacBook Pro
• iMac
• Mac mini
• Mac Studio
If your Mac keeps switching to the wrong time zone, shows the wrong time, or won’t update automatically, this page is for you.
The most common reasons a Mac shows the wrong time zone
These are the issues that Keith Thomas identifies most often during on‑site visits:
• Location Services disabled
• Automatic time zone setting turned off
• VPN changing your region
• Wi‑Fi network blocking location data
• macOS update issues
• Damaged system files
• Corrupted user account
Quick checks you can do yourself
These steps solve around 70% of time zone issues.
Check 1 – Restart the Mac
A restart resets time and location services.
Check 2 – Turn Wi‑Fi off and on
Location accuracy improves when Wi‑Fi is active.
Check 3 – Disable VPN
VPNs often force the Mac into another region.
Check 4 – Check the date and time settings
System Settings → General → Date & Time → Set Automatically.
If the time zone keeps changing
This usually means:
• VPN active
• Location Services disabled
• Network restrictions
Try:
• Turning off VPN
• System Settings → Privacy & Security → Location Services → On
• Restarting the Mac
If the time is correct but the zone is wrong
This usually means:
• Region mismatch
• macOS configuration issue
• Damaged preferences
Try:
• System Settings → General → Language & Region
• Restarting the Mac
• Updating macOS
If the time zone is wrong after a macOS update
This usually means:
• Location Services reset
• iCloud region mismatch
• Spotlight indexing
Try:
• Re‑enabling Location Services
• Restarting the Mac
• Leaving the Mac plugged in for a few hours
If the wrong time zone affects only one user account
This usually means:
• Corrupted user account
• Damaged preferences
• Permissions issues
Try:
• Testing the time zone on another user account
• Restarting the Mac
• Reinstalling macOS without erasing data
When DIY stops working
You should get on‑site help if:
• The time zone keeps changing repeatedly
• macOS won’t save your time zone settings
• macOS reinstall does not fix the issue
• Time zone issues affect apps and syncing
• You need your data preserved
These issues usually require:
• Time and region configuration repair
• macOS recovery
• Data‑safe macOS reinstall
• User account repair
• Permissions and system file diagnostics
On‑Site Apple Mac Support – London & South East UK
If your Mac is showing the wrong time zone, Keith Thomas provides an often same‑day on‑site support service across:
• Central London
• West, North, South and East London
• Surrey
• Berkshire
• Hampshire
• Wiltshire
Keith Thomas is a Mac Support Specialist in:
• Time zone and region issues
• macOS configuration repair
• Data‑safe macOS recovery
• macOS reinstall and repair
• iCloud and Apple Account issues
• New Mac setup and migration
• User account and permissions diagnostics
Book on‑site help in London and the South East UK
If your Mac is showing the wrong time zone, Keith Thomas can visit your home or office and get you working again.
Keith Thomas – Apple Mac Support Specialist
Established 2010 – Open 09:30–20:30, 7 Days
Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7