Skip to content

MacBook Pro Support – On-site MacBook Help in London & South East UK

Keith Thomas provides on-site MacBook Support in London for on-site urgent help with MacBook Air Support and MacBook Pro Support. Established 2010. Telephone: 07800 940756

MacBook Pro Support in London and the South East UK.

MacBook Pro Support is available in London and in the South East UK, for urgent, same day on-site MacBook Support Support services for help with MacBook Pro Software support for help with MacBook Pro macOS assistance, MacBook Pro laptop computer maintenance service, MacBook Pro software repairs, and on-site MacBook Pro laptop storage help and support. Keith Thomas provides a wide range of MacBook Pro Support services in London and in the South East UK, Including MacBook Pro Support in Surrey, Hampshire, Berkshire, Wiltshire.

On‑Site MacBook Help & Support in London and South East UK

Established in 2010, Keith Thomas provides dedicated, expert software repair services for MacBook Pro users in London and the South East UK. With over a decade of focused experience, Keith has built a reputation for reliable, professional, and convenient on-site support.

MacBook Pro Expertise You Can Trust:

Keith Thomas provides urgent, on‑site MacBook software support services for MacBook Pro, MacBook Air, and Apple laptops. With proven expertise as a former Apple UK Support Specialist, Keith delivers trusted assistance across London and the South East. 

Services include storage management, new MacBook setup, troubleshooting updates, Microsoft 365, iCloud, data transfer, training, and MacBook Pro IT support assistance.

Keith specializes exclusively in resolving complex macOS software issues, performance tuning, data migration, and system troubleshooting for Apple laptops. He brings the repair service directly to your location across our service area, minimizing downtime and disruption to your workday.

Proudly serving clients across London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire.

MacBook Pro Storage Help in London and the South East UK

Is your Apple laptop slowing down due to lack of storage space? The ‘disk is almost full’ error on a MacBook Pro requires expert attention to resolve correctly without risking valuable data. For professional, on-site assistance in London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire, trust Keith Thomas, an established local specialist since 2010.

With over a decade of dedicated experience, Keith provides authoritative guidance and practical, software-based solutions to manage your storage effectively. Services are delivered directly at your home or office, focusing strictly on software excellence and data management.

MacBook Pro Comprehensive Storage Management Guidance in London and in the South East UK.

Keith Thomas offers a full suite of software solutions to free up space and optimize your Mac’s performance:

  • Professional Space Clearing: Expert methods to safely identify and remove redundant files, caches, and large unused applications.
  • Effective File Management Strategies: Learn best practices for organizing your data to prevent future storage crises.
  • iCloud and Cloud Integration: Authoritative advice on leveraging iCloud, Dropbox, or Google Drive correctly to offload files without syncing issues.
  • External Drive Setup & Utilisation: Guidance on choosing, setting up, and effectively using external hard drives or SSDs for secure local storage and backups.

By choosing Keith Thomas, you benefit from focused, local expertise dedicated to ensuring your MacBook Pro runs smoothly and efficiently. We offer peace of mind through trustworthy, expert software support across the South East UK.

Please note: All services are software-based. We do not offer hardware upgrades (e.g., fitting new SSDs) but can advise on the best software setup for any existing or new storage hardware you acquire.

My MacBook Pro is running out of storage, where can I get expert help in London?

Keith Thomas provides professional guidance on clearing space, managing files, and using iCloud or external drives effectively. 

This ensures every MacBook Pro runs smoothly without slowdowns.

Personalised MacBook Air Setup and MacBook Pro Installation in London & The South East UK

Setting up a new Apple computer should be a seamless experience. If you’ve just purchased a new MacBook Air and need professional help ensuring everything is configured correctly for your work or study needs, Keith Thomas offers expert, on-site installation services throughout London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire.


Established in 2010, Keith provides trustworthy, personalised software setup and configuration guidance, bringing over a decade of dedicated Apple support experience directly to you.

Stress-Free New MacBook Pro and MacBook Air Device Configuration

Keith Thomas ensures your new MacBook Air is optimised and ready for immediate use, preventing common setup errors and data transfer issues:
Personalised Installation: We guide you through the initial macOS setup, ensuring secure user account creation and correct system preferences from day one.

  • Seamless Data Migration: Authoritative expertise in safely migrating data, documents, and applications from your old Mac or PC to your new MacBook Air.
  • iCloud and Account Synchronisation: Professional configuration of iCloud, email, and other cloud services to ensure all your devices sync perfectly and securely.
  • Essential Software Setup: Installation and configuration of necessary applications (e.g., Microsoft Office, creative suites, specific work software) and expert advice on backup solutions like Time Machine.

Trust Keith Thomas for efficient, reliable, and expert software setup that gets your new MacBook Air operational without the stress. We provide local, professional support you can rely on across the South East UK.

Expert MacBook Pro Software Troubleshooting & Upgrades in London and the South East UK

Is your MacBook Pro struggling with the latest macOS Sonoma update? Software conflicts, failed upgrades, or mysterious performance issues can be frustrating and disruptive. Keith Thomas offers expert, on-site troubleshooting and upgrade assistance throughout London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire.

Established in 2010, Keith provides a decade of authoritative, specialist expertise in diagnosing and resolving complex Apple laptop software issues directly at your location. We ensure your system runs the correct, stable software efficiently and reliably.

Diagnosis, Resolution, and Smooth Upgrades

Keith Thomas delivers trusted, professional guidance to get your MacBook Pro back in perfect working order, strictly focusing on software excellence:

  • Swift Troubleshooting: Rapid identification and resolution of software errors, system crashes, and non-responsive applications.
  • Safe Operating System Upgrades: Professional support to smoothly upgrade your Mac to the newest macOS version (or revert if needed), ensuring data integrity throughout the process.
  • Performance Optimisation Post-Update: Fine-tuning your system settings after major updates to prevent slowdowns and compatibility problems.
  • Security Patch Management: Authoritative advice on managing software updates and security patches to keep your data safe and your device secure.

Trust Keith Thomas for reliable, on-site expertise that keeps your Apple laptop functional and up-to-date across London the South East UK.

Please note: We are software specialists only and do not perform physical hardware repairs.

Seamless Microsoft 365 Integration for Your MacBook Air – MacBook Pro Microsoft 365 Support in London and the South East UK

While Keith Thomas primary focus is the core macOS installation, expert assistance extends to integrating essential productivity software. Keith Thomas offers professional guidance on setting up the Microsoft 365 suite, ensuring a smooth transition to your new Apple device.

Keith thomas provides authoritative, on-site software support throughout London and the South East UK to configure your Outlook, Word, Excel, and PowerPoint applications correctly from day one.

Expert M365 Configuration Services Include:

  • Licence Verification & Installation: Ensuring your M365 subscription is correctly installed and activated on your new MacBook Air.
  • Outlook Email & Calendar Syncing: Professional configuration of Exchange or IMAP accounts for reliable email, calendar, and contact synchronization.
  • OneDrive for Business Setup: Guidance on safely integrating cloud storage and ensuring seamless file access across both Mac and potentially linked Windows systems.
  • Compatibility Best Practices: Advice on maintaining document compatibility between macOS versions of the apps and those used in traditional office environments.

Trust Keith Thomas to ensure your professional software environment is robust, secure, and ready for business on your new Apple hardware.

Keith Thomas assists with installing Office, configuring Outlook for Mac, syncing calendars and contacts, and resolving common Microsoft 365 issues.

Expert Guidance: Solving MacBook Pro iCloud Syncing Errors in London & The South East UK

When your iCloud fails to sync across your Apple ecosystem, it disrupts workflow and creates frustrating inconsistencies between your MacBook Pro, iPhone, and iPad. This is a common but often complex software configuration issue that requires specialist attention to resolve correctly and securely.

For reliable, on-site expertise in London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire, trust Keith Thomas. Established in 2010, Keith offers over a decade of dedicated, professional software-only support for Apple laptop users.

Seamless iCloud Integration and Troubleshooting

We provide authoritative, trustworthy guidance to diagnose and fix all common iCloud synchronization issues, ensuring seamless data flow across all your devices:

  • Diagnosing Sync Failures: Expert identification of the root cause, whether it’s a software glitch, network configuration problem, or account-specific error.
  • iCloud Setup & Optimisation: Professional configuration of iCloud Drive, Photos, Mail, and Calendars to ensure optimal performance and correct file management.
  • Conflict Resolution: Guidance on merging data safely and resolving file conflicts without data loss across your MacBook Pro, iPhone, and iPad.
  • Security & Best Practices: Authoritative advice on managing storage limits and leveraging iCloud security features effectively.

Don’t let syncing errors slow you down. Contact Keith Thomas for expert, on-site software support across the South East UK you can rely on.

Please note: All services are software-based. We do not offer hardware repairs.

Expert MacBook Data Transfer and Migration Service in London and the South East UK

Acquiring a new MacBook Pro or Air should be exciting, not stressful. The process of safely transferring all your valuable data—photos, documents, applications, and settings—from an old computer to a new one requires meticulous attention to detail to ensure nothing is lost or corrupted.

For a professional, secure, and stress-free data migration, rely on Keith Thomas, an established Apple software specialist operating since 2010. Offering expert on-site services throughout London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire, we bring trusted expertise directly to you.

Secure, Seamless, and Professional Data Migration

Keith Thomas provides authoritative, software-only solutions designed to move your digital life to your new device efficiently and securely:

  • PC to Mac Migration: Expert guidance in safely transferring files and documents from Windows computers to your new macOS environment.
  • Mac-to-Mac Transfers: Utilizing professional tools like Migration Assistant to ensure a smooth transition from your old Apple laptop to your new one.
  • Data Integrity Assurance: We prioritize the safety and completeness of your data throughout the entire process, verifying all files have moved correctly.
  • Application & Settings Configuration: Ensuring your applications are correctly reinstalled/configured and your user settings are migrated seamlessly, so your new Mac feels familiar from day one.

Trust Keith Thomas for reliable, on-site expertise that ensures your new Apple laptop is ready for work or play without the typical data migration headaches.

Keith Thomas provides safe, reliable data migration from old Macs, PCs, or external drives to new MacBook Air laptops, ensuring files, photos, and emails are moved without loss.

Apple Mac Computer Software Training with a Specialist in London and the South East UK

Unlock the full potential of your Apple devices with personalised software training from an established expert. If you’re struggling to navigate macOS, optimise your iCloud settings, or efficiently use your MacBook’s powerful features, Keith Thomas offers expert, on-site training sessions tailored specifically to your needs.

Operating since 2010, Keith brings over a decade of dedicated expertise as an Apple Mac Computer Software Training Specialist directly to homes and businesses across London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire.

Expert, Personalised MacBook and iCloud Training

Keith provides authoritative, one-on-one or small-group training designed to enhance your proficiency and trustworthiness with Apple software:

  • macOS Operating System Mastery: Learn how to efficiently navigate the latest versions of macOS, manage files using Finder, and utilize built-in productivity tools effectively.
  • MacBook iCloud Training: Comprehensive guidance on setting up, managing, and troubleshooting iCloud Drive, Photo Library, Mail, and Calendar across all your Apple devices (MacBook, iPhone, iPad). We ensure seamless synchronization and secure cloud storage.
  • Effective Workflow & Best Practices: Expert advice on streamlining your daily tasks, using essential Apple apps, and maintaining a secure, efficient software environment.
  • Tailored Q&A Sessions: Get immediate answers to your specific questions, focusing entirely on the features you use most for work, study, or personal use.

Trust in over a decade of local, professional experience. Keith Thomas provides the expert software knowledge you need to master your Apple computer environment.

Expert MacBook Air IT Support Assistance in London & the South East UK

Need immediate IT support for your MacBook Air in London? Technical glitches, connectivity issues, software errors, or general IT roadblocks can halt productivity. Keith Thomas provides expert, on-site IT support assistance across the South East UK, bringing professional, reliable Apple expertise directly to your home or office.

Established in 2010, Keith offers over a decade of dedicated, trustworthy experience in resolving complex macOS and software-related IT challenges exclusively for Apple laptop users.

Comprehensive On-Site IT Support for Your MacBook Air

Keith Thomas delivers authoritative guidance and practical solutions for various MacBook Air IT issues, ensuring your setup remains stable, secure, and efficient:

  • Connectivity Troubleshooting: Diagnosing and resolving Wi-Fi, VPN, and network configuration problems to ensure seamless internet access.
  • Peripheral Setup & Support: Expert assistance setting up printers, external monitors, docks, and other accessories.
  • General IT Roadblocks: Fast resolution for everyday software snags, application errors, permissions issues, and system configuration difficulties.
  • Security & Data Best Practices: Authoritative advice on security updates, data backups (Time Machine), and general system maintenance for peace of mind.

Trust Keith Thomas for expert, local IT support assistance that keeps your MacBook Air running smoothly across London, Surrey, Hampshire, Berkshire, Wiltshire, and Oxfordshire.

Please note: We are a software-only specialist and do not perform any hardware repairs or replacements.

MacBook Help Across the South East UK

Comprehensive On-Site MacBook Help Across the South East UK

While based in London, our expertise extends far beyond the capital. When you require professional, reliable software support for your MacBook Pro or MacBook Air, Keith Thomas brings over a decade of specialist Apple experience directly to you, covering a wide geographic service area.

Established in 2010, Keith provides expert, on-site assistance designed to resolve your specific software issues wherever you are located within our operational region.

Proudly Serving London and the Following South East UK Counties:

We offer rapid, trustworthy on-site MacBook help and IT support across a broad range of locations:

  • London (Greater London Area): Full on-site coverage for all boroughs and Central London.
  • Surrey: Expert support throughout the county including Guildford, Camberley, Esher, Weybridge, Oxshott, Epsom.
  • Hampshire: On-site assistance available across major towns including Alton, Basingstoke, Andover, Hook, Yateley.
  • Berkshire: Serving key areas within the county including Ascot, Reading, Windsor, Eton.
  • Wiltshire: Coverage for Salisbury, Amesbury, and right along the A303 to Andover, and to Wincanton.
  • Buckinghamshire: Professional help in Gerrards Cross, Beaconsfield, Marlow.
  • Oxfordshire: Serving all primary locations near to Oxford Train Stations locations.

If your Apple laptop is experiencing software slowdowns, errors, or configuration issues, trust Keith Thomas for dedicated, local expertise delivered directly to your door in the South East UK.

Please note: All services provided are strictly software-based; we do not offer hardware repairs.

My MacBook Pro is running out of storage, where can I get expert help in London?

Keith Thomas provides on‑site storage support to clear space, manage files, and optimise iCloud use.

How do I set up a new MacBook Air in London?

Keith Thomas delivers full installation, account setup, and iCloud syncing to get MacBook Air ready.

MacBook Pro update problems, how do I fix them?

Keith Thomas provides troubleshooting for macOS update errors, upgrade issues, and performance slowdowns.

Microsoft 365 not working on my MacBook Air, what should I do?

Keith Thomas provides support for installation, Outlook for Mac setup, and syncing calendars and contacts.

MacBook Pro iCloud not syncing, how do I solve it?

Keith Thomas provides expert help for iCloud setup, syncing across devices, and fixing common errors.

How do I transfer data to a new MacBook Air?

Keith Thomas provides safe migration of files, photos, and emails from old Macs, PCs, or external drives.

MacBook Pro training near me in London.

Keith Thomas provides tailored sessions to learn macOS features, Mail, iCloud, and everyday MacBook skills.

MacBook Air IT support assistance in London.

Keith Thomas provides on‑site troubleshooting and consulting for MacBook Air software issues and upgrades.

Why Choose Keith Thomas for MacBook Help?

Former Apple UK Support Specialist: Proven Expertise & On-Site MacBook Help

Leverage the trusted expertise of Keith Thomas, a Former Apple UK Support Specialist, for all urgent MacBook Pro and MacBook Air software needs. Keith Thomas operated as an IT professional within Apple Computer UK before establishing his independent consultancy in 2010. This foundation of verified experience ensures access to authoritative, reliable, and trustworthy on-site software support throughout London and the South East UK.

Keith Thomas brings professional expertise directly to you, offering rapid, personalized solutions that prioritize safety and efficiency.

Why Choose Keith Thomas for Your Apple Software Needs?

  • Former Apple Computer UK Support Specialist: Clients benefit from Keith’s deep, verified understanding of Apple software architecture and troubleshooting methodologies that generic IT services often lack.
  • On‑site, urgent, same‑day assistance: Established in 2010, Keith provides rapid response directly to your location across London, Surrey, Hampshire, Berkshire, Wiltshire, Buckinghamshire, and Oxfordshire, minimizing downtime.
  • 100% software support: This dedicated software focus guarantees safe and effective resolution of macOS issues without risking hardware or data integrity.
  • Specialist in complex software issues: Expert and authoritative experience in resolving common yet complex issues with iCloud syncing, Mail problems, Outlook for Mac, and macOS upgrades.
  • Tailored training: Keith Thomas provides personalised, one-on-one guidance designed specifically for the user’s level and needs, building confidence with MacBook Pro, MacBook Air, and all Apple laptops.

Keith Thomas ensures Apple laptops run smoothly and securely, providing the peace of mind that comes with employing a genuine specialist established in 2010.

• Former Apple UK Support Specialist with proven expertise

• On‑site, urgent, same‑day assistance across London and South East UK

• 100% software support — safe, reliable, and personalised

• Specialist in iCloud syncing, Mail problems, Outlook for Mac, and macOS upgrades

• Tailored training for MacBook Pro, MacBook Air, and Apple laptops

How to Book On‑Site MacBook Help and Support with a MacBook Apple Laptop Computer Specialist Keith Thomas

Booking urgent MacBook support in London or the South East is straightforward. Keith Thomas provides trusted, on‑site software help for MacBook Pro, MacBook Air, and Apple laptops. 

Services include storage management, new MacBook setup, troubleshooting updates, Microsoft 365, iCloud, data transfer, training, and IT support.

Appointments can be arranged for same‑day or scheduled visits, ensuring reliable assistance when it is needed most. With proven expertise as a former Apple UK Support Specialist, Keith Thomas delivers professional, software‑only support that keeps MacBook devices secure, efficient, and ready for work or study.

Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7


Keith Thomas – Independent Apple Support Specialist with Experience at Apple UK

Keith Thomas is an experienced Apple Support Specialist and Apple Mac Computer Engineer, established since 2010. With support knowledge gained from working at Apple Computer UK and several Apple Authorised Service Providers, Keith offers calm, expert help for Mac, iCloud, email, and Apple Account issues delivered on-site in person, at your home or office.

Keith Thomas has a wide range of Apple Mac IT support skills and is recognised as a Mac Expert and Apple iCloud Expert, and has helped over 4,000 clients resolve more than 25,000 Apple‑related problems across London, Surrey, and the South East of the UK.

Every visit is handled personally -no call centre, no remote guesswork, and no outsourced technicians. Keith’s reputation is built on accuracy, discretion, trust, and real-world experience helping clients with setup, migration, upgrade recovery, Apple account issues, and full Apple ecosystem support. Apple Support by Keith Thomas is a Software Support service. No Hardware Repairs.



Need Apple Help in London?

Keith Thomas is often based near Regent Street and Covent Garden, and can quickly travel to most parts of London. I offer calm, expert Apple support at your home or office—available for urgent, same-day, next-day, or advance appointments. I cover all areas of London and the City of London, including Chelsea, Knightsbridge, Mayfair, Oxford Street, Canary Wharf, and Islington.

Remote Apple FaceTime Video Consultations may be available when my schedule allows.

How to Contact Keith Thomas

This is a paid service. I do not offer free technical support.

Please complete my website Contact Form — it includes pricing and helps me understand your location and support needs. I always reply by email first.
Contact Keith Thomas Form

For Urgent Apple Support

Telephone: 07800 940 756
SMS Text Message: You can also send a text to 07800 940 756 — please include your postcode or location so I know whether on-site support is possible.
Opening hours: 09:30 am – 20:30 pm, 7 days a week

If I’m busy or with a client, you’ll be asked to complete the Contact Form so I can reply properly by email.

Apple Disclaimer

keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.

Where can i get help with my Macbook Pro in London?

MacBook Pro help in London is available from and with Keith Thomas, a MacBook Pro Apple Laptop computer Software Support Specialist in London.

How can I get same day MacBook Help in London?

Keith Thomas provides a same day, urgent on-site MacBook Help service in London, for on-site MacBook Software Support.

My MacBook Pro is running out of storage, where can I get expert help in London?

If your MacBook Pro laptop computer is running out of storage space, you can get professional on-site MacBook Pro Support in London from keith Thomas a MacBook Pro Software Support Specialist.

Microsoft 365 not working on my MacBook in London, South East UK, what should I do?

When your Microsoft 365 applications (like Outlook, Word, or Excel) suddenly stop working on your MacBook, the problem can stem from various complex software conflicts, licensing errors, or deep-level application corruption.

Attempting complex software fixes yourself can sometimes lead to data loss or further configuration issues. Instead of providing generic troubleshooting steps that might not address the root cause, we recommend seeking immediate professional support.

For rapid, expert resolution, contact Keith Thomas, your local on-site MacBook Support Specialist.

Established in 2010, Keith provides expert, trustworthy software repair services throughout London and the South East UK (Surrey, Hampshire, Berkshire, Wiltshire, Oxfordshire).

To bring the expertise directly to you to diagnose and seamlessly fix your Microsoft 365 issues, ensuring your Apple laptop is operational again quickly and securely.

Call for immediate professional support 07800 940756 or complete an online website contact form to arrange a visit by Keith Thomas website to book a specialist visit.

Where can I get on-site MacBook Air IT Support Assistance in London?

Keith Thomas offers expert, on-site MacBook Air IT support in London & the SE UK. Call 07800 940756 for a specialist visit. Est. 2010.

Contact Keith Thomas by Telephone: 07800 940756 or by Text to: 07800 940756, or simply complete an online website contact form 24/7