Apple Help Mail Problems

Apple Help – Mac Mail Problems Fixed On‑Site in Central London & Surrey

Keith Thomas provides urgent, in‑person Apple Mail support across Central London, Surrey, and nearby areas. If Apple Mail on your Mac keeps asking for your password, won’t send or receive emails, or crashes when you open it, Keith resolves these issues quickly, on‑site, and with complete privacy — no walk-ins, no remote access, no call centres.

Apple Mail Keeps Asking for Password

If Apple Mail repeatedly asks for your password — whether it’s Gmail, Outlook, BT, or iCloud — Keith Thomas can fix it. These loops often appear after a macOS update or when your email provider changes authentication settings. Keith updates your account configuration, verifies server details, and stops the prompts for good.

Apple Mail Not Sending or Receiving Emails

If your Mac Mail app won’t send or receive emails, Keith restores full functionality. Whether it’s a server timeout, SMTP offline, or mailbox sync issue, he diagnoses the cause and fixes it on-site.

Includes issues like:

• Outgoing mail account offline

• SMTP server offline

• Mac Mail not sending or receiving

• Hotmail unable to verify

• Apple Mail not sending emails

Apple Mail Keeps Crashing or Quitting Unexpectedly

If Apple Mail crashes when you open it, quits unexpectedly, or freezes mid‑use, Keith stabilises the app and rebuilds your mailboxes. These issues often appear after macOS upgrades or when syncing large accounts.

Note: This issue affects Mac desktops and MacBooks — not iPads or iPhones usually.

Mail Problems with Gmail, Outlook, BT and Other Accounts

Keith fixes Apple Mail problems across all major email providers. Whether Gmail won’t verify, Outlook shows an authentication error, or BT Mail won’t connect, he resolves the issue on-site. Error 400 cannot be resolved and the solution is to update the MacOS to a supported version or the best option for your security is to actually invest in buying a new Apple Mac Computer.

Gmail-specific issues:

• Gmail not working on Mac

• Gmail error 400

• Unable to verify Gmail account on Mac

Outlook/Exchange-specific issues:

• Incorrect authentication data

• Office 365 unable to verify

• Exchange password verification failed

Outlook for Mac – Setup & Troubleshooting

If you’re using Microsoft Outlook for Mac and experiencing setup issues, sync failures, or password verification errors, Keith provides on-site help across Central London and Surrey. He troubleshoots Outlook integration with macOS, fixes account authentication problems, and ensures your email sends and receives reliably — whether you’re using Outlook.com, Office 365, or Exchange.

Apple Mac Mail FAQ by Keith Thomas

Why Clients Trust Keith Thomas

• Established since 2010 — 15+ years of real-world Apple Mac support

• 100% software-focused — no hardware repairs, no outsourcing to external support companies.

• Personally delivered — Keith Thomas handles every visit, every fix, every problem resolved by Keith Thomas.

• Privacy-first service for Apple Mail help at your home or office in London or in Surrey and to surrounding locations.

• Trusted across London & Surrey — urgent help, and clear Apple Mail Support without the technical support hard to understand talk.

Keith Thomas – Apple Support Specialist with Experience at Apple UK

Keith Thomas is an experienced Apple Support Specialist and Apple Mac Computer Engineer, established since 2010. With support knowledge gained from working at Apple Computer UK and several Apple Authorised Service Providers, Keith offers calm, expert help for Mac, iCloud, email, and Apple ID issues—delivered in person, at your home or office.

He has a wide range of Apple Mac IT support skills and is recognised as a Mac Expert and Apple iCloud Expert. Keith also provides support for iPhone and iOS devices, and has helped over 1,000 clients resolved more than 25,000+ Apple-related problems across London, Surrey, and the South of England.

Every visit is handled personally—no call centres, no remote guesswork, and no outsourced technicians. Keith’s reputation is built on accuracy, discretion, and real-world experience helping clients with setup, migration, upgrade recovery, Apple account issues, and full Apple ecosystem support.

Get Expert Help With…

• Apple Mail keeps asking for password

• Mac Mail not sending or receiving emails

• SMTP server offline on Mac

• Gmail not working in Apple Mail

• Outlook password verification failed in Mac Mail

• Apple Mail unable to verify account name or password

• Mac Mail not recognising email password

• Office 365 authentication error Mac Mail

• Apple Mail crashing or quitting unexpectedly

• Apple Mail help in London and Surrey

Call Keith Thomas for Urgent Apple Mail Help

If you need your email working again today, call Keith to arrange urgent on‑site Apple Mail support in Central London or Surrey.

Need Apple Help in London?

Keith Thomas is often based near Regent Street and Covent Garden, and can quickly travel to most parts of London. I offer calm, expert Apple support at your home or office—available for urgent, same-day, next-day, or advance appointments. I cover all areas of London and the City of London, including Chelsea, Knightsbridge, Mayfair, Oxford Street, Canary Wharf, and Islington.

Remote Apple FaceTime Video Consultations may be available when my schedule allows.

How to Contact Keith Thomas

This is a paid service. I do not offer free technical support.

Please complete my website Contact Form — it includes pricing and helps me understand your location and support needs. I always reply by email first.
Contact Keith Thomas Form

For Urgent Apple Support

Telephone: 07800 940 756
SMS Text Message: You can also send a text to 07800 940 756 — please include your postcode or location so I know whether on-site support is possible.
Opening hours: 09:30 am – 20:30 pm, 7 days a week

If I’m busy or with a client, you’ll be asked to complete the Contact Form so I can reply properly by email.

Apple Disclaimer

keiththomas.co.uk is an independent Apple consultancy and is not affiliated with Apple Inc. or its subsidiaries. All services are provided by Keith Thomas under the brand keiththomas.co.uk, without authorisation from or endorsement by Apple. “Apple”, “Mac”, “iPhone”, “iPad”, “Apple Store” and associated logos are trademarks of Apple Inc., registered in the U.S. and other countries. Any reference to Apple Store locations is for geographic service clarity only. Diagnostic, support, and workflow solutions offered through this site are provided independently and do not represent Apple-authorised service.